Samiya شيخ

Secretary

Habras International Limited

البلد: الإمارات العربية المتحدة - دبي
التعليم: بكالوريوس, Micro-Biology, Biotechnology
الخبرات: 8 years, 2 أشهر

الخبرة العملية

مجموع سنوات الخبرة :8 years, 2 أشهر

Secretary في Habras International Limited

الإمارات العربية المتحدة - دبي
نوفمبر 2012 إلى يناير 2013

 Attending the enquiries and providing needed service.
 Screening of all the incoming calls and diverting the same.
 Following up on payment dues.
 Handling of all the bank related matters.
 Preparation of Quotations, Invoices, Cheques, letters, memos etc.
 Maintaining and controlling Company’s documents.

Team Member في Fidelity National Information Services

الهند - مومباي
ديسمبر 2004 إلى ديسمبر 2012

 Processing of end-to-end customer requests for telecom provider O2 based out of U.K. Operating customer account for various tasks.
 Supervisory role including training to new member.
 Responsibility involved in collating the data sent to UK on daily basis.
 Responsibility involved in keeping the track of process update when needed.

Key Achievements
 Achieved Performance Excellence Certificate in Fidelity National Information Services.

Senior Admin Executive في Deutsche Bank

الهند - مومباي
يناير 2012 إلى يوليو 2012

 Handling IT related queries of end-users on daily basis.
 Replacing faulty hardware & placing orders for new hardware parts for end-users.
 Configuration of Lotus Notes Email box.
 Resolving Blackberry related issues like activating BB service.
 Conducting inductions for new joiners.
 Organizing annual party/functions of office.