ASISTANT MANAGER
SBI FUNDS MANAGEMENT PVT LTD
Total years of experience :5 years, 5 Months
• Effective handling and management of banking relationships and liquidity across schemes of SBI mutual fund.
• Handled purchases/subscriptions, redemptions, dividend, brokerage, fund reconciliation, liability reconciliation and rejections of purchase, redemption and dividend.
• To effect and monitor instructions sent to bank for redemption, dividend, and brokerage payments and also to issue payments for rejections of redemption, brokerage, dividend, and purchases.
• Transferring funds to and from various banks pertaining to redemption, purchases, brokerage and dividend.
• To provide inflows(purchases & switch)) and outflows(redemptions, dividend, brokerage and switches if any) across schemes of SBIMF to investment dept.
• To provide high value transactions reported by ISC’s pertaining to Liquid schemes to investment department in order to effectively place the funds in market and ensure that funds are not kept un utilized.
• To liaise with banks and registrars for efficient workflow of redemption, purchase, dividend, and brokerage payment.
• To ensure that instructions sent to bank for payments and withdrawals are processed.
• To ensure that the fund withdrawals for purchases are effected by banks and credits are received from investors for high value transactions in order to avoid overdraft in scheme accounts.
• To liaise with CAMS and marketing department for various brokerage structures.
• To pass necessary entries pertaining to purchase, redemption, dividend and brokerage payments and to ensure that the details of such entries are provided to fund accountants.
• To reconcile bank accounts and respective pool a/c for redemption, brokerage, purchase, dividend on daily basis.
• To handle queries of fund accounts and audit queries with respect to bank transactions for redemption, brokerage, purchases and dividend payments.
• Resolution of investor queries raised by customer service dept, CAMS, and ISC’s.
• Updating of expenses pertaining to brokerage payments and estimates in scheme expenses file on a monthly basis in order to enable top management to derive scheme expenses across schemes and also to know deficits and surplus in various schemes of SBIMF.
• To ensure that the brokerage structures given to CAMS are calculated and computed properly.
• To prepare MIS related to schemes with respect to purchase redemptions and brokerage.
• To ensure that the reports required by marketing dept, AMC and distributors and provided in time
• Undertaking transaction orders for mutual funds online, solving customer’s queries pertaining to mutual funds & liability products and ensuring customer satisfaction.
• Conducting training for new joinees on mutual funds product offered by the unit.
• Handling escalations for mutual fund desk, thereby providing customer satisfaction.
• To review procedures followed in order to determine whether improvements can be made in order to generate revenue along with attaining customer satisfaction.
• Maintaining daily MIS, preparing monthly report and newsletter for mutual funds desk.
• Cross selling of various products of HDFC bank, collating mutual fund leads and forwarding it to investment advisors at branches for conversion.
• Co-ordinating with bank branches & Third Party Products team as and when required.
• Intimating customers on rejection of transaction if any at bank or AMC end.
• Marketing of NFO’s & updating basic details on NFO’s to the existing customers.