Mohammad Samsuddin

Reservation Agent at Al Malek Travel & Tourism

• Kuwait - Al Farawaniyah
• My current job since August 2010

 Handling International and Domestic Airline
bookings & ticketing
 Booking domestic & international air fare on
Amadeus system.
 Confirm flight information with the Airlines.
 Issue & reissue tickets & refunds process.
 Communicate clearly with and effectively with
customers via calls, emails, WhatsApp etc.
 Handling worldwide hotel reservations