service adviser
AM Motors
مجموع سنوات الخبرة :2 years, 1 أشهر
Greeting customers and scheduling service appointments
Cataloguing customers concerns and comments
Writing service orders and descriptions of problems and repairs
Translating customers’ repair problems into standard repair terminology
Explaining repairs to customers
Test-driving vehicles to confirm service repairs
Estimating the cost and time needed for repairs
Handling customer complaints
Greeting customers and scheduling service appointments
Cataloguing customers concerns and comments
Writing service orders and descriptions of problems and repairs
Translating customers’ repair problems into standard repair terminology
Explaining repairs to customers
Test-driving vehicles to confirm service repairs
Estimating the cost and time needed for repairs
Handling customer complaints
Rebuilt and repaired engines.
Executed all phases of power system tear down and repair.
Contributed to repeat and referral business by using strong
customer service and problem solving skills.
Carrying out all assigned work in accordance with dealer and
factory standards.
Completing vehicle repairs and installations.
Identifying mechanical problems.
Estimating the cost of repairs.
Overseeing the work of apprenticeship and trainee mechanics.
Diagnosing the cause of any mechanical malfunctions.
Ensuring that a customer’s car is returned to them clean.
Keeping the garage and equipment in good working condition.
Providing customers with accurate labor and time estimates.
Recording the findings of any tests.
Carrying out preventive maintenance services and repairs as
necessary.
Order car parts and then stock them.
Clearly explaining mechanical problems and procedures to
customers.
Shuttling vehicles around and test driving them.
Writing up and completing all necessary paperwork and reports.
Overhauling, tuning and adjusting engines using specialized
equipment.
Possessing a Valid Driver's
License and clean driving
record.
Treating people fairly and
consistently