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SAMUEL DUFASHANYE, Call center Agent

SAMUEL DUFASHANYE

Call center Agent·Hebra international recruitment Agency

United Arab Emirates

High school or equivalent, Hotel operations

Work experience

Total years of experience: 6 years, 2 months

Call center Agent

March 2020 - April 2023

Hebra international recruitment Agency

Kampala, Uganda

March 2020 - April 2023

Company industry:
Call Centers & Customer Care Outsourcing

Call Center Agent

January 2016 - December 2018

Etoiles du Matin de Kinshasa/Drcongo

Goma, Democratic Republic of the Congo

January 2016 - December 2018

I were able to manage a high volume calls and answering customers concerning their complaints, needs, and find right solution

Company industry:
Call Centers & Customer Care Outsourcing

Education

UNWTO Tourism Academy

April 2027

April 2027

High school or equivalent, Hotel operations

United Arab Emirates

Makerere University

June 2021

June 2021

Bachelor's degree, Business Administration

Uganda

Skills

Accounting
Intermediate
Accounting
Intermediate
Sales
Intermediate
Sales
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MICROSOFT OUTLOOK
Intermediate
MICROSOFT OUTLOOK
Intermediate
WORD PROCESSING
Intermediate
WORD PROCESSING
Intermediate
Microsoft Excel
Beginner
Microsoft Excel
Beginner
Marketing
Intermediate
Marketing
Intermediate
Administration
Intermediate
Administration
Intermediate
Customer Care
Expert
Customer Care
Expert
Hotels
Intermediate
Hotels
Intermediate
Microsoft Office
Beginner
Microsoft Office
Beginner
Management
Beginner
Management
Beginner
Call Center
Expert
Call Center
Expert

Languages

English
Expert
French
Expert
Swahili
Beginner