Sales/Customer Representative
Dubai Refreshments
مجموع سنوات الخبرة :10 years, 7 أشهر
Sales/Customer Representative - Dubai Refreshments May2010-March2013
Company - Dubai (UAE)
AREAS OF EXPERTISE
Hospitality Sales
• Regular sales calls & follow up with existing & potential key accounts to open new business
opportunities & ensure client awareness on new promotions-packages offered by the company
• Prospect new markets for raising sales volumes. Manage up sell of the available products.
• Arrange and submit offers and agreements to the company clientele.
• Maintain continuous follow-up of existing and potential clients, maintain their database.
• Handle complete sales activities besides searching for new prospects, conduct presentations and negotiate agreements with clients.
• Follow up with customers, develop strong relationships and rapport.
• Handle customer complaints, resolve issues and ascertain client satisfaction.
• Identify new business opportunities in the region and design innovative business proposals.
• Implement marketing plans; ensure their timely execution in a strategic manner.
PROVEN JOB ROLE
Sales And Marketing Staff
Duties &Responsibilities
• Customer relation Maintenance
• Conducting Orientation for new staff
• New Product promotion
• Keeping records and making orders.
• Advise clients on the correct use of products.
• Report Writing
Sales Representative
Product presentation.
• Working with the team to achieve target.
• Merchandising the products.
• Customer relation and complains handling.
• Offer sales demonstration to customer at the sales floor.
• Receiving and handling deliveries.
• Making and processing stock request.
• Stock loss handling and controlling.
• General customer service procedure
Sales And Marketing Staff - Impulse Promotions Company
Feb 2002-Sep 2009
COURSES Diploma in Sales and Marketing management - Kenya School of Business Jun 2004-Dec 2005 Studies
Certificate of Participation in Product Promotion - Keizan Customer Feb - Mar 2005 Delights Consultants
Kenya Certificate of Secondary Examination (KCSE) - Kithirune High Jan 1992-Nov1995 School
Kenya Certificate of Primary Examination (KCPE) - Katheri Primary School Jan 1985-Nov 1991