In charge
Depoh Enterprises
Total years of experience :18 years, 3 Months
of the business procurement and accounts section. Supervised the daily functions of the business
the private wing stores section of the Supply Chain Department. The section is tasked with supplying drugs, food stuffs and surgical items at the private wing section which include the private wing pharmacy, the inpatient section, the corporate pharmacy and Rongai clinic and pharmacy. It is also responsible for receiving drugs, dry foods and surgical items from suppliers and maintaining the inventories.
Grasped the operations of the drug store section and was able to work without supervision within a very short time.
Conducted data clean up on the stock control cards and updated most of the files by removing cards that were obsolete and thus saving time in retrieving records.
Trained an incoming intern and handed over my duties at the end of my internship.
The branch serves Garissa town and its environs which include Dadaab refugee camp. Most of the customers are government departments and NGOs. The rest of the business community is comprised of small and medium sized enterprise customers. The Accounts and Administration department is responsible for stationery room control, maintenance of the inventory register, the staff training and leave calendar, and safe custody of branch and customer documents. My responsibilities included control of ledger accounts, monitoring general subsidiary ledger accounts, preparation of payment vouchers, reversing and correcting errors, control of stationery, monthly reporting, identification of staff training needs and maintaining the training calendar and staff leave days.
Successfully reorganised the stationery room and identified excess and obsolete stationery. This benefited the branch by reducing cost on ordering unnecessary stationery by establishing reorder points.
Successfully reconciled one subsidiary ledger account that had cash in excess of over Ksh. 600 000 that was outstanding for more than one year.
Was tasked with training a new graduate clerk in the department.
When I joined the bank, all the work was done manually and then sent to a centralised computer centre for posting. I developed competencies in posting receipt and payment vouchers to various ledger accounts with ability to look for differences in ledger accounts due to wrong postings using the manual system.
BEAM (Branch Environment Accounting Management system, )June2006-September2007
2006 the bank computerised all its branches and computerised daily duties. I developed proficiency in using computers and Microsoft packages I also became proficient in using the new system.
T24 (internet based system
The department is tasked with opening accounts for customers, ordering ATM cards, M-banking services, attending to customer queries, customer complaints and marketing the bank’s products. My role in this department was to assist customers in opening accounts, attend to their queries, interlinking customer accounts to the mobile platform for mobile banking and managing the queue in the banking hall.
I brought in additional business by cross selling the banks products to existing customers and potential ones. In so doing I helped the branch meet its customer base targets.
Cash department front office and back office
The department is tasked with all cash transactions which include receiving and paying cash to customers, receiving cheque deposits from customers, transacting with foreign currency, controlling the automated teller machine and monitoring the general cash book. My role in this department was receiving from and paying cash to customers, receiving cheques from customers for depositing, balancing off the till against the ledger account, assisting in repatriation of excess cash to central cash unit and supervising the cash department operations when the
The branch serves Ruiru town and its environs. The town has a mix of business entities which include industrial firms, coffee estates and small and medium enterprises. The department is tasked with administration and accounting work which included control of stationery room, updating the inventory register, the staff training calendar, leave days calendar, safe custody of branch and customer documents and control of both general subsidiary ledgers and the general cash book. My role in this department was to monitor and Control all the ledger accounts for the branch, monitor and control of letters of credit and advice customers on any payments going through their accounts, safe custody of customer documents, control of foreign currency ledger accounts, reparation of payment vouchers, -reversing and correction of errors, control of stationery, and monthly reporting.
Was tasked with relocation of the stationery to a new room during the branch refurbishment.
Cleaned the asset register, tagging new assets and disposing of old ones
Established a duty roster for all staff to enhance cost cutting activities such as monitoring all electrical outlets and ensuring that those not in use were switched off. This significantly reduced the monthly electricity bills by up to12% per month.
Cash department front office
The department is tasked with all cash transactions which include receiving and paying cash to customers, receiving cheque deposits from customers, transacting with foreign currency, receiving and sending money gram and western union transactions, controlling the automated teller machine and monitoring the general cash book. My duties included accepting cash and cheque deposits from customers, posting cash transactions to customer and ledger accounts, balancing off the cash till against cash ledger accounts, transferring excess cash to reserve, and assisting in repatriation of excess reserve cash to central cash unit
I was trained as a cashier and was able to work without supervision within a very short time
Transitioned from a manual system to a fully automated one (BEAM) and became proficient in its use. This enhanced ability to work with the new system with ease despite added duties in following the dissolution of the Current Account and Savings Bank department.
As a result of the proficiency I was able to serve the customers more efficiently thus improving branch operations.
Current account and savings bank
included receiving of goods from suppliers, verifying, tacking on charge, storage and issuing to user departments. Other duties included evaluation of potential suppliers through technical and financial criteria, disposal of obsolete and surplus inventories through open tenders and compiling agendas for the secretariat for the purpose of preparing minutes for the award of various tenders for supply of goods. The food stores procedures are the same as those of main stores but unlike the main store, the food stores have two areas of operations;
Dry foods receiving bay
Fresh vegetables and perishables receiving bay.
The procedures for receiving and issuing of stores are the same as those of main stores.
The department is tasked with Opening customer accounts, monitoring departmental general subsidiary ledger accounts, posting customer salaries, preparing departmental monthly returns, monitoring overdraft accounts, receiving cheque deposits from customers, attending to customer queries, and negotiating rates for and opening fixed deposit accounts for customers. I was trained in general banking at branch level and subsequently transferred to the Savings Bank department. My duties included opening customer accounts, monitoring departmental General Subsidiary Ledger accounts, posting of customer salaries and preparing departmental monthly returns.
Successfully combined new duties from both Current and Savings banking after the departments where merged. The combined duties included discounting cheque deposits, un-paying cheques due to over drawn current accounts, monitoring overdrafts, and attending to customer queries, Due to merging the departments. I developed proficiencies in both departments which enhanced serving customers more effectively.
Purchasing and Supply chain option section 2 (Kenya Institute of Management), December 2013 Research Project December 2013 I conducted a research project on factors affecting procurement management systems in food processing sector in Kenya with a case study on Kenya Meat Commission, Athi River. The study gave recommendations to the management which included that they develop a manual to govern the procurement management systems making it more effective and efficient. This would provide an opportunity to evaluate existing procurement systems and identify weakness and strengths in the systems. Diploma in Business Management, Purchasing and Supply chain option section