Samuel Mathias

• Maintain and develop relationships with
existing customers, especially with decision
makers, via meetings and telephone calls
• Gain a clear understanding of customer
needs.
• Source and develop customer database.
• Organize sales visits.
• Provide customers with quotations.
• Maximize the number of products purchased
by customers to maximize sales results.
• Prepare samples and launch marketing for
new items.
• Respond to sales inquiries and concerns by
phone, or in person.
• Ensure customer service satisfaction and good
client relationships.
• Present sales contracts and negotiate with
clients.
• Aim to meet or exceed targets.
• Negotiate variations in price, delivery and
specifications with concerned departments.
• Develop and make presentations of company
products and services to current and potential
clients.
• Attend and report to any related event and task whenever needed .

• Manage all the Sales duties efficiently including correspondence, office communication and personnel matters.
• Manage the routine office management functions, deal with clients and visitors and maintain corporate relations. Provide support to the management on executive level.
• Execute sales department’s action plans and strategies
• Follow up the collection process for credit clients.
• Ensure that all receivables and collections are within the agreed payment / credit terms to sustain the company cash flow levels.
• Sends requests to put clients on hold according to company set criteria.
• Conduct market research and surveys, as requested.
• Assist in competition analysis, market surveys and others as assigned by Sales Manager.
• Develop and maintain updated profiles of competitors in the zone/region.
• Maintain the market inventory for the zone/region updated always.
• Ensure all reporting are done on timely manner as assigned by the Sales Manager.
• Complete daily reports and communicate to concerned personnel.
• Forward requests to the Sales Manager to modify clients’ payment terms or for discounts.
• Send requests for new items to the Sales Manager.
• Is well groomed to represent the company image.

• Manage all the administrative duties efficiently
including correspondence, office
communication and personnel matters.
• Prepare minutes of meeting and perform
presentations. Liaise with internal and
external departments. Compile, transcribe,
and distribute minutes of the meetings.
• Manage the routine office management
functions, deal with clients and visitors and
maintain corporate relations. Provide support
to the management on executive level.
• Prepare invoices, reports, memos, letters,
statements and related documents, using
word processing, spreadsheet, database, and
presentation software’s.
• Open, sort and distribute incoming
correspondence, including faxes, emails &
mails.
• Coordinate and plan for office services such as
equipment, supplies, forms, disposal of assets
and maintenance. Assemble data and prepare
periodic reports and correspondence.
• Work closely with the different departments;
gather information and seek support towards
the discharge of duties to ensure smooth
operations.

Responsible for hotel reservations, ground transportation arrangements such as car rentals, limo services, catering, etc…
- Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.
- Serves as liaison between the customer and various departments.
- Solicits sales of new or additional services.
- Operates office equipment inclusive of air to ground radio, computers and terminals as necessary.
- Provides pricing and delivery information, processes orders, and prepares cash reports.
- Sets up new accounts, maintains records, prepares reports and performs work processing assignments and related clerical duties.
- Knowledgeable of customer service inclusive of hotel reservations, ground transportation, information on local attractions and activities, and other information that provides valuable service to our customers.

Responsible for hotel reservations, ground transportation arrangements such as car rentals, limo services, catering, etc…
- Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.
- Serves as liaison between the customer and various departments.
- Solicits sales of new or additional services.
- Operates office equipment inclusive of air to ground radio, computers and terminals as necessary.
- Provides pricing and delivery information, processes orders, and prepares cash reports.
- Sets up new accounts, maintains records, prepares reports and performs work processing assignments and related clerical duties.
- Knowledgeable of customer service inclusive of hotel reservations, ground transportation, information on local attractions and activities, and other information that provides valuable service to our customers.