Food Waiter
Soul Restaurant and Bar
مجموع سنوات الخبرة :6 years, 7 أشهر
• Took customer orders accurately resulting in 15% increase in customer satisfaction.
• Served food and drinks in timely and efficient manner resulting in 10% decrease in wait times.
• Built strong relationships with customers and team members resulting in 20% increase in customer loyalty.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Shared knowledge of menu items and flavours, enabling customers to make personal decisions based on taste and interest.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Used ca sh registers and credit card machines to cash out customers.
• Built strong relationships with customers and team members resulting in 15% increase in
resident satisfaction.
• Kept updated knowledge of menu and promotions, recommending specific items according
to preferences and food allergies.
• Communicated with kitchen staff clearly and accurately to deliver meals within desired time
frames,
• Addressed customer complaints quickly and professionally to avoid negative reviews and
loss of business.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item
sourcing, ingredients and cooking methods.
• Maintained clean and organized dining areas resulting in 10% decrease in customer
complaints.