SAMWEL WAMBUI, G- Hospitality

SAMWEL WAMBUI

G- Hospitality

G Hospitality

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, Travel and Hospitality Management
الخبرات
9 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :9 years, 2 أشهر

G- Hospitality في G Hospitality
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ فبراير 2017

• Understanding completely all policies, Procedures, Specifications, Guidelines & Training.
• Present menus, make specific recommendations and answer questions.
• To control all cashiering practices and to proceed to regular check on micros, during serving period, controlling item postings, covers discounts.
• To build up good guest relationships with regulars and new visitors to the restaurant.
• Ensure that all food & beverages are consistently prepared and served according to Restaurant’s Recipes
• Achieve Company Objectives in sales, service, Quality, Appearance of Facility and sanitation and cleanliness through Training of Employees and creating Positive, Productive working Environment.
• Preparing weekly schedules, based upon occupancy forecasts, to ensure appropriate staffing while maintaining payroll budget.
• Preparing reports at the end of the shift/week, including staff control, food control, P&L and sales.
• Creating and executing plans for department sales, profit and staff development.
• Ensure all the Equipment are kept clean and kept in excellent working condition through personal Inspection and by following the restaurant’s Preventive maintenance programs.
• Check standards of team members on personal hygiene and grooming.
• Ensure that par stock levels are correctly maintained and requisitions are completed to the set standards.
• Resolve customer complaints about food quality or service.
• Staff trainings & ensuring the company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
• Tallying the bill and CASHIERING/Foreign currency exchange and monitor micros in every transaction’s.
• Ensure that all food & beverages are consistently prepared and served according to Restaurant’s Recipes
• Achieve Company Objectives in sales, service, Quality, Appearance of Facility and sanitation and cleanliness through Training of Employees and creating Positive, Productive working Environment.
• Creating and executing plans for department sales, profit and staff development.

Club Vista Mare - The palm Jumeirah Dubai في Club Vista Mare
  • الإمارات العربية المتحدة - دبي
  • أبريل 2016 إلى أبريل 2017

• Taking responsibility for the business performance of the restaurant. Coordinate the entire restaurant operation, including front-of-house and back-of-house.
• Pre-Opening the restaurant & bar from scratch- Sourcing for supply chain, negotiate & credit facilities prices, Micros set-up, recruitment, purchasing, setting up Sop’s, project management, HR structuring, Training, e.t.c
• Develop, Plan and carry out restaurant marketing, advertising and promotional activities and Campaigns.
• Analyzing and planning restaurant sales levels and profitability.
• Bar Management- Menu costing’s, setting PAR levels, estimate Alcoholic & Non -Alcoholic beverages consumption, forecast requirements, and maintain inventory, ordering & control costs and cut waste.
• Understanding completely all policies, Procedures, Specifications, Guidelines & Training.
• Present menus, make specific recommendations and answer questions.
• To control all cashiering practices and to proceed to regular check on micros, during serving period, controlling item postings, covers discounts.
• To build up good guest relationships with regulars and new visitors to the restaurant.
• Ensure that all food & beverages are consistently prepared and served according to Restaurant’s Recipes
• Achieve Company Objectives in sales, service, Quality, Appearance of Facility and sanitation and cleanliness through Training of Employees and creating Positive, Productive working Environment.
• Preparing weekly schedules, based upon occupancy forecasts, to ensure appropriate staffing while maintaining payroll budget.
• Preparing reports at the end of the shift/week, including staff control, food control, P&L and sales.
• Creating and executing plans for department sales, profit and staff development.
• Ensure all the Equipment are kept clean and kept in excellent working condition through personal Inspection and by following the restaurant’s Preventive maintenance programs.
• Check standards of team members on personal hygiene and grooming.
• Ensure that par stock levels are correctly maintained and requisitions are completed to the set standards.
• Resolve customer complaints about food quality or service.
• Staff trainings & ensuring the company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
• Maintaining service standards in accordance with established policies and procedures.
• Tallying the bill and CASHIERING/Foreign currency exchange and monitor micros in every transaction’s.

Supervisor في JEAN GEORGES DUBAI (3 MICHELIN STAR CHEF) - FOUR SEASONS DUBAI
  • الإمارات العربية المتحدة - دبي
  • مارس 2015 إلى أبريل 2016

• Making sure all Food and Beverage are served to the highest standards of presentation.
• Stock Management
• Micros Knowledge /Micros Training
• Leadership & Decision Making
• Conduct daily Briefing of Subordinates & coordinating with Clients for the smooth operation conduct daily basis Training to the employees as per the training calendar.
• Inventory of Operations equipment’s and all the beverages in weekly / monthly basis
• Politely acknowledging, advising and informing guests waiting at the bar for a table.
• Strong knowledge of bar & Restaurant products and familiar with product offerings i.e. the menu, beverage on offer, wine list etc.
• Able to quickly and confidently communicate with guests to establish their needs.
• Knowledge and able to work in high end restaurants, bars / hospitality events.
• Serving alcoholic and non-alcoholic drinks to standards at the restaurant and club service
• To build up good guest relationships with regulars and new visitors to the restaurant.
• Assist the General Manager in achieving Food and Beverage and Restaurant/club goals.
• Training & Development / Responsible Alcohol service to all colleagues
• Maintains a working knowledge of relevant sections with the JG Food Hygiene SOP and assist the General Manager to ensure the standards are followed.
• Preparing weekly schedules, based upon occupancy forecasts, to ensure appropriate staffing while maintaining payroll budget.
• Maintaining service standards in accordance with established policies and procedures.
• Ensure all the Equipment are kept clean and kept in excellent working condition through personal Inspection and by following the restaurant’s Preventive maintenance programs.

الخلفية التعليمية

دبلوم, Travel and Hospitality Management
  • في AMERICAN INSTITUTE OF PROFESSIONAL STUDIES (A.I.P.S)
  • أغسطس 2005

Specialties & Skills

Strong financial knowledge [able to analyze business]
Team leader with strong analytical and tactical skills.
Micros Technician

اللغات

الانجليزية
متمرّس

الهوايات

  • American football
  • Swimming