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Samy Shammas, HR Manager

Samy Shammas

HR Manager·Nassim Al Najaf Hotel

Lebanon

Bachelor's degree, Business Studies with Management

Work experience

Total years of experience: 13 years, 6 months

HR Manager

October 2023 - Present

Nassim Al Najaf Hotel

Al Najaf, Iraq

October 2023 - Present

• Built and developed the HR department from the start, including recruiting the right staff and generating the correct system of work
• Mediate conflicts and facilitate resolution between employees or between employees and management.
• Provide guidance and support to managers in conducting performance reviews and setting performance goals.
• Identify training needs and develop training programs to address skill gaps and enhance employee performance.
• Administer compensation and benefits programs, including salary administration, bonuses, and employee benefits.
• Develop and implement HR policies and procedures in compliance with legal requirements and organizational objectives.
• Support organizational change initiatives by communicating effectively with employees and facilitating transitions.
• Reduced employee turnover by 5% and increased employee morale by 20%.
• Successfully hired 150 employees within 10 days, demonstrating exceptional organizational and recruitment skills
• Developed and implemented a successful employee referral program, resulting in higher-quality hires, reduced recruitment costs, and increased employee engagement
• Conducted regular HR audits, including compliance and policy audits, and implemented corrective measures, reducing policy non-compliance by 30% and minimizing legal risks
• Demonstrated cost savings through efficient HR practices and budgeting, achieving a 15% reduction in HR operational costs for the Nassim Al Najaf Hotel

Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

Group HR Manager

February 2022 - September 2023

Cedicom & Restogroup

Libreville, Gabon

February 2022 - September 2023

• Developed and executed HR strategies, policies, and programs aligned with business objectives, resulting in increased employee engagement and productivity by 10%.
• Implemented comprehensive onboarding programs to ensure seamless assimilation of new hires, fostering a positive and inclusive work environment.
• Attended monthly meetings with YUM on how to improve Human resources strategies in the African market.
• Designed and facilitated customized training and development initiatives, addressing critical skill gaps and fostering a culture of continuous learning.
• Collaborated with cross-functional teams to optimize compensation and benefits programs, resulting in improved top talent attraction and retention.
• Led initiatives to enhance employee satisfaction, including employee surveys, recognition programs, and employee wellness initiatives.
• Ensured compliance with labor laws and regulations, conducting regular audits and implementing corrective measures to mitigate risks.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

HR Officer

May 2017 - January 2022

Capitalia Exel Services

Beirut, Lebanon

May 2017 - January 2022

• Developed and implemented effective recruitment strategies to attract qualified candidates for various roles within the organization.
• Ensured a positive candidate experience from initial contact through the hiring process, including timely communication, feedback, and assistance with any inquiries or concerns.
• Promoted the organization's employer brand to attract top talent and enhance its reputation as an employer of choice.
• Built and maintained relationships with potential candidates, industry professionals, and recruitment agencies to create a talent pipeline for current and future hiring needs.
• Coordinated the onboarding process for new hires, including paperwork, orientation sessions, and introductions to key team members.
• Partnered with hiring managers to understand their staffing needs, develop job specifications, and provide guidance on recruitment best practices and market trends.

Company industry:
Utilities
Job role:
Human Resources and Recruitment

Night Auditor

January 2013 - April 2017

White Tower Hotel

Beirut, Lebanon

January 2013 - April 2017

Company industry:
Tourism, Museum, & Cultural
Job role:
Accounting and Auditing

Education

Arab Open University - Lebanon

August 2018

August 2018

Bachelor's degree, Business Studies with Management

Lebanon

GPA (point): 3.0 out of 4

GPA (point): 3.0 out of 4

Skills

Organizational Skills

Expert

Global Leadership

Expert

Stakeholder Management

Expert

Staffing Analysis

Expert

Employee Relations

Expert

Languages

Arabic

Native Speaker

English

Expert

French

Expert