Reservations & Ticketing
KLM ROYAL DUTCH AIRLINES
Total years of experience :23 years, 6 Months
2004-to date Working with KLM ROYAL DUTCH AIRLINES as Ticketing Reservations Agents. Handling issuance of tickets & PTA’s. Making Reservations and suggesting suitable routing to passengers. Dealing with corporate clients & Walk in passengers. Also attending the customers Services & Frequent Flyer Program issues.
1996-2004 Worked at Reservations & Ticketing Desk with Alsuwaidi Travel & Tourism, RasTanura . Handling issuance of tickets & PTA’s. Making Reservations and suggesting suitable routing to passengers. Dealing with corporate clients & walk-in passengers. Attending the Sales of hotel & tour packages.
1993-1995 Held the position of Government Relations manager (Admhaljles Cont. Est. AlQatif), was also responsible for accounts