Senior Executive Air Freight
kuehne nagel
Total years of experience :7 years, 9 Months
o Preparation of Airway Bill.
o Executing the shipment for PAN India.
o Making of House airway bill and Master airway bill in place of carriers
o Interaction with customer for their cargo.
o Interaction with carriers for tracking of shipments.
o Booking cargo with carriers.
o Billing all charges to customers.
o Arranging all the required documents.
o Confirming departure of the shipments.
o Providing visibility to the ultimate customers.
o Checking for the cargo arrival at the discharge airport.
o Checking for all the documents received and delivered to ultimate customers.
o Track and trace of shipment from port to destination.
o Mapping in KN login for the shipment.
o Identifying the root cause of loophole in root map of shipment.
o Handling end to end import and export process.
o Handling queries for Export and Import for Air Shipment.
o Sending quotations to the Customers and follow up for payments.
o Corresponding with overseas agents and offices for all the shipments in the system.
o Maintaining good relationship with the customer by listening to their problem and identifying solution
o Providing Pre alert, Status report and Cargo arrival notice to the customers.
o Tracing and Tracking of shipments as per arrival date and send the Arrival notices.
o Interacting with shipping lines for Export container release, IMCO approval and arrival of Import shipments and Delivery Order
o Releasing the Delivery Order on time and collecting the relevant documents in return.
o Coordinating with the suppliers to register Performa invoices for some customers
o Applying Certificate of Origin online with Chamber of Commerce
o Making visit to the customers as required.
o Coordinate transport services for customer order, using transport management systems.
o Handle manual order entries
o Send standard report such as document monitoring report & forecast, Pickup notification and load plans.
o Receive and respond in time to customer requests.
o Execute event monitoring report to guarantee agreed delivery services.
o Identifying root cause, causing party and proposing corrective action.
o Check open deviation reports based on event monitoring.
o Receive and respond proof of delivery
o Liaise if applicable with Global logistics control Tower
o Support implementation of new processes
o Participation in workshop and conference calls.
o Adhere to existing K+N guidelines, Standard operating procedures and working instructions following the business process mapping (BPM) Structure.