Customer Care Executive
AVS
Total years of experience :1 years, 3 Months
Company Industry: Call Centers & Customer Care Outsourcing Job Role: Customer Service and Call Center Responsible of treating and solving customers problems regarding their onsite payments, shipping fees and costs, deliveries, loss of items, refund and replacement...etc. As well as contacting several shipping companies, namely UPS, Royal mail, Dutch Post, Evry, .....etc, In order to solve and discuss inconveniences in shipment and delivery. These clients vary from diferent countries and nationalities, namely the UK, US, Germany, Poland, ... .
My studies in Research chemistry include vast knowledge in Organic, inorganic and analytical chemistry, as well as chemical bonds, electronic configuration, thermodynamics, emulsions and pharmaceutical/medical molecules...etc.