Assistant Manager – Anti Money Laundering & Compliance
Emirates NBD
Total years of experience :19 years, 9 Months
I. As an AML Specialist, I am currently leading a team of 20 AML Investigators, which forms an integral part of the overall AML and CTF control framework within the Bank. My main responsibilities includes the following:
a. To steer and lead all AML related investigations from deciding the resource allocation for the investigations and outlining the timelines to devising the action points and sharing the outcome with the Senior Management or Regulatory Authorities in form of a formal presentation / response.
b. To periodically conduct on-going Due-Diligences on ENBD’s Correspondent Banking Relationships to ensure compliance to prevailing Sanctions, AML & CTF Laws and International best practices.
c. To review and provide specialized opinion from AML and Compliance perspective on all new products being introduced by ENBD.
d. To continuously perform Analytics and identify the risks in currently implemented products, policies & processes and devise a strategy to mitigate the identified risks and implement the recommendations post obtaining necessary approvals of all Stake Holders.
e. To conduct on-going trainings for the entire team to keep them in-line with the newly emerging trends followed by Money launderers.
f. For carefully scrutinizing any suspicious activity in customer accounts from sanctions, Money laundering and terrorist financing perspective and timely reporting the suspicious transactions to the Regulatory authorities.
g. Prepare STRs (Suspicious Transaction Reports) for submission to the UAE Central Bank and keeping track and following up on communications received from the Central Bank on various STRs.
h. Communicating and regularly following-up with respective Business Units for the necessary information and supporting documents required for taking a decision on any on-going investigation or as requested by the Regulatory Authorities.
i. Conduct Enhanced Due Diligence on the accounts as per the requirements set by the management and expected by the Regulatory Authorities.
j. Assist Business units Customer facing staffs with respect to overall AML obligations and guide on how to approach customers is in AML related matters without tipping-off customers.
k. Continuously liaising with the Regulators and Law enforcement authorities to provide them requested information.
II. As an Assistant Manager -ICQM, I was responsible for conducting branch audits and releasing audit reports within given timelines while ensuring exhaustive coverage of all areas within the branch, such as compliance to AML guidelines, Branch and vault keys handling, Cash and vault operations, Clearing operations, Mandatory reports checking, Voucher maintenance, Account opening / maintenances / closures etc…
a. Performing risk based assessment by identifying exposure to various types of risk in current branch / unit practices.
b. Provide appropriate support and guidance to branches/support units and create staff’s awareness to follow bank’s policy, laid down controls and procedures for effective functioning.
c. Visit the branches/support units across UAE to perform regular process reviews / audits.
d. Identify redundant processes/policies that can be amended to improve productivity/service and recommend enhancements.
e. Constantly liaise with External Auditors \[E&Y\] and Central Bank auditors for providing appropriate responses to the queries and fulfilling their ad-hoc requests for transaction vouchers, customer information, transaction trend analysis etc.
III. As an Assistant Branch Manager, I was heading the branch operations for ENBD’s largest branch in Abu Dhabi. I was managing a team of 3 Customer Service Officers, 6 Tellers and a Head Teller, who form the Service delivery desk of the Branch.
Nov 2006 - Apr 2008. Kotak Mahindra Bank Ltd, New Delhi Senior Manager - Branch Operations.
I have worked with Kotak Mahindra Bank Ltd. as a Senior Manager in their Branch Banking division, heading the branch operations and client servicing for their New Friends Colony Branch, Delhi.
Job profile:
I. As a Senior Manager, I used to head a team of 4 tellers, 3 Service Delivery Officers and 6 Relationship Officers, who form the font desk of the Branch. Further, the Principal Bankers and the entire branch’s sales team had a dotted reporting to me. The job description in entailed as under:
a. Supervision / Authorization of cash transactions, branch operations and Customer Service.
b. Responsible for attaining a well controlled audit rating at branch level, by working towards “Zero” defects in operations, which includes maintaining proper records for deliverables, ATM balancing, Clearing operations, Fund transfers, Locker operations, Vault related entries, following up for legal cases, Cash management, Remittances, Foreign exchange services, Trade finance, Bank Guarantee, Letter of Credit, branch administration / hygiene and all other branch related activities and functions.
Jun 2004 - Nov 2006 HDFC Bank, New Delhi Deputy Manager - Operations
I have worked with HDFC Bank Ltd. as a Deputy Manager - operations.. I have played important roles in primarily two functions of the bank.
Job profile:
I. As an Internal Auditor, I was responsible to ensure that the Retail branches, transactional Banking Group / Retail Operations Units / Assets Department / ATM operations unit / Clearing Division strictly adhere to the Policies and Procedures laid down by HDFC Bank Ltd and Reserve Bank of India.
a. I was Responsible for preparing, reviewing and releasing Audit reports within the Turnaround times and taking necessary and corrective steps, in case of non-compliance of the laid down policies by the Bank.
II. As a Branch Operations Manager: The Job Demands high level of competency skills in terms of relationship management, Customer service and in conducting day-to-day operations in the Bank by supervising / managing a team of Tellers, Personal bankers and Operations executives.
a. Supervision / Authorization of cash transactions and handling Customer Queries / complaints.
b. Acting as a support function to the branch sales personnel for achieving branch sales targets for Current accounts, Saving accounts, Fix Deposit Accounts, credit cards, investment advisory, Mutual funds, Loans and Insurance by developing and maintaining good relations with existing and new Customers of the Bank.
c. Responsible for attaining a good audit rating at branch level, by working towards “Zero” defects in operations, which includes maintaining proper records for deliverables, ATM balancing, stop cheque instructions, fund transfers, Locker operations, Vault related entries, following up for legal cases, cash management etc….
Bachelor of information systems (Hons.) from GURU GOBIND SINGH INDRAPRSTHA UNIV, DELHI. Duration of the course - 4 yrs. (Yr. of passing: 2003)
Higher Secondary School Examination through CBSE from MANAV STHALI SCHOOL, DELHI (Yr. of passing: 1999)
d. Senior School Examination through CBSE from MANAV STHALI SCHOOL, DELHI (Yr. of passing: 1997)