Manager, Business Development and Procurement
Top Design
مجموع سنوات الخبرة :14 years, 8 أشهر
New Business Development
• Prospect for potential new clients and turn this into increased business. Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network.
• Identify potential clients, and the decision makers within the client organization.
• Research and build relationships with new clients.
• Set up meetings between client decision makers and company’s practice
• Leaders/Principals.
• Plan approaches and pitches. Work with team to develop proposals that
• Speaks to the client’s needs, concerns, and objectives.
• Participate in pricing the solution/service.
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.
• Present an image that mirrors that of the client.
Client Retention
• Present new products and services and enhance existing relationships.
• Work with technical staff and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.
Procurement:
• Discover profitable suppliers and initiate business and organization partnerships
• Negotiate with external vendors to secure advantageous terms. Approve the ordering of necessary goods and services
• Finalize purchase details of orders and deliveries, Examine and test existing contracts
• Track and report key functional metrics to reduce expenses and improve effectiveness
• Collaborate with key persons to ensure clarity of the specifications and expectations of the company
• Foresee alterations in the comparative negotiating ability of suppliers and clients
• Expect unfavorable events through analysis of data and prepare control strategies
Screens potential business deals by analyzing market strategies, deal requirements,
potential, and financials; evaluating options; resolving internal priorities; Coaches the
sales team provides necessary training.
Providing help and advice to customers using your organization’s products or
services. Communicating courteously with customers by telephone, email, letter and
face to face. Training staff to deliver a high standard of customer service
Responsible for managing and implementing marketing activities through research,
strategic planning and implementation.
Undertake assigned work and manage relevant processes, people and or projects.
Plans and delivers tasks and oversee a process/project within the agreed timescales
Distinguished efforts towards managing the complete process operations for F&L as
an Asst. Manager & Client Service Acted as SME (Subject Matter Expert) for some
of Project Transitions.
Handled team of 103 employees who are experts in graphic designing book work and
pre-printing. Managed a call center team which was having 82 members.
Preparing MIS reports & other Billing statements Assessing the customer feedback,
Evaluating areas of improvements & providing critical feedback to the associates
Ensure prompt and accurate service and achievement of targets
To conduct and initiate weekly/monthly team and client meetings on regular basis to
ensure all problems are dealt with effectively & efficiently
Be directly responsible towards fostering the development of team by motivating
them and ensure team achieve productivity and quality roster adherence
Ensure the professional and ethical conduct of team members and Coordination
between Managers and Team Members
Achievements
Developed strategic and operational sales plans which resulted in 40%
increase in overall sales and gross margin
Maintained effective working relationship with customers - amplified
customer base by 35% and Expanded additional sales by 20% through
innovative selling techniques
Identified target markets and established successful plans to develop them
- bring 200, 000 rupees of additional revenue