Sr. Manager-Ticketing
ANTILOG VACATIONS
Total years of experience :17 years, 0 Months
Antilog Vacations Chandigarh IATA APPROVED
Work Experience
Presently working in the capacity of Sr. Manager-Ticketing (HOD) and involved in interaction with Airlines, team leaders, front line staff and client as well as team management (B2B /B2C)
Key Responsibilities
• Reservation, Issuance, Re-Issuance, Revalidate. Refund, Part refund, Refund on BSP, Insurance, queue management quality check of PNR.
• Group bookings / Fix departure bookings / AD Tickets etc.
• Making Accounts report on daily basis to do the analysis for further strategy.
• Planning tailor made itineraries according to the requirement
• Direct interaction with Airlines sales personal to get the confirmation in lower class and enhance capping and close eye on deal and target part.
• Doing all kinds of modifications and up gradation related e-tickets.
• Railway & bus tickets
• Web check in, Ticket against miles, Upgrade against miles, Miles ticket as well
• Issuance of EMD etc.
• Business development and planning.
Uniglobe Shergill travels Chandigarh
Work Experience
Worked with Uniglobe Shergill travels in the capacity Associate Lead back office & QC and involved in Interaction with walking clients and travel agencies (B2B)
Key Responsibilities
• Reservation, Issuance, Re-Issuance, Revalidate. Refund, Part refund, Refund on BSP etc.
• Making report on daily basis
• Planning tailor made itineraries according to the requirement
• Direct interaction with Airlines sales peoples to get the confirmation in Lower Class
• Business development and planning.
American Express Global Business Travel
Work Experience
Worked with American Express Global Business Travel in the capacity of Sr. Executive and involved in Interaction with corporate clients (HCL Technology implant) and serve their travel arrangements.
Key Responsibilities
• Reservation, preparing cost effective & logical itineraries. according to the requirement
• Making report on daily basis
• Direct interaction with Airlines sales peoples to get the confirmation in Lower Class
• Insurance issuance etc.
Uniglobe Mod Travels Pvt. Ltd. Delhi IATA APPROVED
Work Experience
Worked with Uniglobe Mod Travels Pvt. Ltd. in the capacity of Senior Travel Consultant and involved in Interaction with Corporate Clients such as PUNJ LLOYD GROUP / NETWORK 18 GROUP / INOX GROUP / HAY GROUP/ CONTINENTAL TYRE / CANADIAN EMBASSY and many more and serving their Travel Requirements such as:- Ticketing DOM / INTL, Visa consultations, coordinating office functionality, liaison with principles viz Airlines, Travel Insurance Providers, Consulates and Corporate thereby ensuring continuity of daily operations with comprehensive manner.
Key Responsibilities
• Reservation, Issuance, Re-Issuance, Revalidate. Refund, Part refund, Refund on BSP, Insurance.
• Group bookings
• Making Accounts report on daily basis
• Planning tailor made itineraries according to the requirement
• Direct interaction with Airlines sales peoples to get the confirmation in Lower Class and enhance capping requests.
• Doing all kinds of modifications and up gradation related e-tickets.
• Railway & bus tickets
• Web check in, Ticket against miles, Upgrade against miles, Miles ticket as well
• Issuance of MCO/EMD etc.
Implant Executive in HCL Technologies
Jetways Travels Pvt. Ltd. Delhi IATA APPROVED (Dec 2009 -Jan 2011)
Work Experience
Worked with Jetways Travels Pvt Ltd in the capacity of Implant executive (HCL Technologies / Dabur India Ltd.) and involved in Interaction with Corporate Clients and servicing their Travel Requirements with respect to Fares Construction, Preparing cost effective itineraries through updating product knowledge, Ticketing, Visas.
Key Responsibilities
• Reservation, Issuance, Re-Issuance.
• Planning tailor made itineraries according to the requirement
• Issuance of International & Domestic Air tickets
• Doing all kinds of modifications and up gradation related e-tickets.
Counter Executive
Punjab Air Transport Pvt. Ltd. Chandigarh IATA APPROVED (Jun 2007 - Dec.2009)
Worked with Punjab Air Transport Pvt. Ltd as Counter Executive and my role was to attend walk-in clients’
requirement for travel related service like Dom. & Int. Ticketing, Holiday package, Insurance Visa, Forex etc.
Key Responsibilities
• Client Handling - Individuals /HNI
• Working on travel itineraries both International & Domestic
• Visa Assistance
• Issuance and Calming of Travel Insurance
Master of Tourism Management IGNOU New Delhi
Senior Secondary HPSBE Dharamsala HP • Avid swimmer and participant in many extra curricular activities including debates, dramatics and other sports events. Bachelor of Arts
Himachal Pradesh University Shimla (HP) Diploma in Hotel & Hospitality Managemant HP Technical Board (SCVT) SunderNagar (HP)