Head of Sales
Right Target Electronics LLC
Total des années d'expérience :22 years, 11 Mois
• Achieving the designated budget for the fiscal year.
• Spearheading brand building initiatives, enhancing visibility, overseeing operations, and driving sales for Mobile accessories within the market.
• Managing various distribution channels including Direct Distribution, IR, KDR, Retail, Wholesale, and E-Commerce.
• Accountability for monthly sales performance, P&L, profitability analysis, cost management, and target establishment for the brand.
• Conducting comprehensive market research on competition, technological advancements, and emerging innovative products.
• Enhancing brand visibility through effective management of sell-out strategies, deployment of POSM (Point of Sale Materials), and focus store management.
o Overseeing brand visibility, sell-out management, POSM deployment, and focus store management through a dedicated team comprising 9 Brand Trade Marketing Executives, 30+ Promoters, and 30+ Weekend Outsourced Promoters. o Supervising Direct Distribution-IR operations in UAE, leading a field team of 11 Sales Supervisors and 95 Salesmen, alongside managing KDR and Retail channels with a sales team of 12 Key Accounts Managers. o Cultivating partnerships with new business providers, vendors, and supermarkets to expand market presence. o Meeting monthly group sales targets and ensuring optimal stock days to maintain inventory efficiency. o Facilitating New Product Introduction (NPI) rollout supported by thorough market research. o Building and nurturing relationships with premium customers to foster brand loyalty. o Providing assistance to the sales team as required to optimize overall sales performance.
Managing sales operations for Mobile, Tablets, and accessories across UAEs Retail Outlets and IR Channels with a 12-member team. Responsibilities encompass sales management, market research, issue resolution, new business procurement, partnership cultivation, target achievement, debt collection, warehouse stock oversight, premium customer relationship building, sales team development and support.
Managing sales of Tablets and mobile accessories across 300+ shops and supermarkets in the UAE. Responsibilities include overseeing monthly sales, profitability, costing, and target setting. Additionally, resolving issues, procuring new business through a 6-member field sales team, establishing partnerships, achieving monthly group sales targets, ensuring timely debt collection, managing warehouse stock, building relationships with premium customers, and providing support to the sales team as needed.
Overseeing sales of Surveillance Cameras, Biometric Attendance Machines, Queue Management Systems, and Gate Barrier Systems with a team of 16 employees. Responsibilities include B2B and B2C sales, managing cash flow, profitability, costing, and target setting. Additionally, resolving issues, procuring new business through field sales team, and establishing partnerships with new business providers/vendors.
Leading Post-paid sales and customer service operations in Kerala for both Corporate and Retail sectors with a team of 13 direct reportees. Managing 380 Field executives and 92 Tele-callers across 23 agencies. Handling a monthly billing and collection volume of 1.2 million. Overseeing all credit administration activities, including verification, profiling, segmentation, rating, monitoring, and fraud control for the Kerala circle. Additionally, responsible for overseeing all legal activities related to subscriber dues.
Leading Sales and Customer Service operations in Karnataka with 3 direct reportees overseeing 3 respective Outsourced Associates, including 40 Tele-callers and 25 Field staff. Managing a monthly billing volume of 3.5 million with a customer base of 250, 000. Responsible for overseeing sales activities through tele sales and channel sales. Additionally, heading all MIS (Management Information System) activities for the Karnataka Circle through a team of 4 individuals.
Leading Corporate Sales and Customer Service operations in Kerala, focusing on Large Corporate and SME clients. Directly managing a team of 6 Executives representing 6 clusters, with functional oversight of 5 Key Accounts Managers responsible for Sales and Retention.
Leading Sales and Retention efforts across 2 districts in Kerala, overseeing a customer base of 50, 000. Directly managing a team of 25 Executives, with reporting from 3 agencies and 5 channels.
Selling Mitsubishi Lancer and Pajero vehicles in Kerala, while prioritizing excellent after-sales service and support for existing customers. Recognized as the best sales consultant for six consecutive months.
Certification in Digital Marketing 2019
Higher Diploma in Software Engineering
Passed with distinction