Digital Transformation Manager
Cenomi Retail
Total des années d'expérience :13 years, 10 Mois
integrate emerging technologies, revolutionize organizational processes, enhance customer experiences, and foster business growth.
Responsibilities:
• Collaborate with senior management and cross-functional teams to identify key data points, develop performance metrics, and provide insights to support decision-making.
• Analyze and synthesize data to provide a comprehensive analysis of business behavior and product performance.
• Implement an automated system for budget monitoring, leveraging interactive Power BI dashboards to ofer real-time insights to directors and senior management.
• Coordinate the integration of cuting-edge technologies to streamline operations and improve eficiency.
• Develop metrics and KPIs to monitor the efectiveness of digital initiatives and drive continuous improvement.
• Work with the business development team to consolidate budgets across product lines and networks.
• Oversee financial reporting and analysis, including income statements, balance sheets, and cash flow statements, along with budgeting, forecasting, and financial modeling.
• Responsible for overseeing all marketing and CRM reporting activities.
• Identify opportunities for process improvement to enhance the eficiency and efectiveness of reporting and analysis processes.
I've created diverse dashboards across all department to enhance processes and strategic decision-making:
• Executive Report: Displays sales, inventory, and key performance indicators over the last four weeks.
• Sales Analysis: Tracks revenue trends and sales metrics for strategic decisions.
• Inventory Dashboard: Monitors turnover and stock levels for optimal management.
• Financial Reporting: Analyzes revenue, expenses, budget, and cash flow for informed decisions.
• HCM Intelligence: Measures turnover, recruitment, atendance, and satisfaction for HR strategies.
• Marketing and CRM: Tracks customer interactions, campaign performance, lead generation, and customer relationship metrics to optimize marketing strategies and enhance customer engagement.
• Market Analysis: Reads data from SAMA and transforms it into a meaningful useful dashboard to analyze the sales and KPIs across all the sectors in Saudi Arabia.
• Talent Acquisition: Analyzes time-to-hire and cost-per-hire metrics for recruitment.
• Employee Performance: Monitors progress and efectiveness of training courses.
• Loss Prevention: Identifies shrinkage rates and security incidents for preventive measures.
ERP / Database Manager - Software Engineer at Rafic Gazzaoui & Co S.A.L.
Responsible for day-to-day business tasks related to the ERP software (SAP). Develop work plans, manage deadlines, and coordinate project team and sub-team activities. Manage delivery of programs in a manner that ensures customer satisfaction. Daily program management throughout the program life cycle. Build professional relationships with clients, management, and team members to ensure delivery of proposed solutions, Keep close communication with ABAP development team. Establish executive level and operational level client relationships; and understand their concerns, challenges, and goals.
Fix bugs, extract data from database, desktop support, write queries and solve all other technical problems.
Create Reports using Crystal Reports as well as PLD reports done internally on SAP B1. Work on stored procedures, views, and tables.
Expert in SQL & HANA databases.
Know all workflows in any job cycle, starting from creating customers, vendors, and items,
Took intensive accounting training courses to follow up with the needs of the accounting department.
Have a full knowledge of all cycles of the workflow.
• Purchasing cycle from purchase request to purchase order to A/P reserve invoice reaching Goods Receipt PO with landed cost.
• Sales cycle from sales quotation to sales order to delivery to A/R Invoice reaching incoming payments that affects the customer’s account in a journal entry.
• Accounting cycle to extract journal vouchers, journal entries, P&L sheets, add accounts to chart of account, add exchange rate, assign budgets and add internal reconciliations.
Years of work: 2016 - current
Senior Software Engineer at TechGenies Company.
ASP.Net web developer. Worked remotely with a team to create one of the largest social networking sites in Canada. Used different languages such as MVC language, Asp.net & C#.
Added new features, tested the website, detected, and corrected all the errors (front-end and back-end)
Reasons of Leaving: Company was not secure.
• Handles all programs of SAP software with crystal reports along with SQL coding and Data Transfer Workbench Software.
• Work on stored procedures, tables and views to extract data from sql server into any program designed by me.
• Handle palm machines based on windows mobile device center.
• Support all departments in any request concerning the program
• Create reports and programs for them to facilitate their work.
1) Programmer/ IT support at Machmouchi Holding Group:
• Programming: I work on SQL SERVER to create different internal programs on M.S Access using VBA language and SQL queries. I create tables and views from the database server and link them to the program to get live data to help the employees and their supervisors follow up their work every second; and implement the tables using jobs from the SQL Server Agent to schedule the progress of the tables. I also work on the inner system of the company (created by a third party) to fulfill the needs of the employees and the management by troubleshooting the errors and fixing the by certain means as soon as possible.
• Desktop Support
• Cameras, Central System (PBX)
• Time Attendance system (hardware hand punch and software)
• GPS System/ Tracking System
• Networking
• Software/ Hardware problems
• Work remotely on sessions in different area to follow up the work.
reporting (database), linux (centos), CCS (manager), form builder, scripting (perl, php), I worked on mysql database for 3 years I created reports using computer languages such as php / perl /jsp / vb.net .. to send them directly to clients.
I also automated the reports using ireport. This is a tool that creates jrxml files that extracts data directly from database, and then transforms them into jasper files to be scheduled and sent automatically from open report.
My main role was to create tables and views on the database where I could follow up with all the work of the agents in the call center (their talk_time, wrap up time, acquisition time…)
The views were formed from tables filled automatically by a script done by me
Graduated from Rafic Hariri High School 2004 ( R.H.H.S ) “ General sciences ”