Sales Representative & Engagement Supervisor
SEO
مجموع سنوات الخبرة :4 years, 6 أشهر
Generated over $60, 000 in monthly orders by implementing a strategic sales plan.
Achieved a sales conversion rate of 73% by tailoring sales pitches to individual customer needs.
Delivered exceptional customer service which achieved a 95% customer satisfaction rate.
Increased client retention rate to 91% by building and maintaining strong customer relationships.
Supervised and managed a team of 25 social media ambassadors to deliver exceptional service.
Leveraged social media outreach to generate 80 new qualified sales leads per day.
Navigated objections and converted leads into 10+ booked meetings per week.
Identified high-potential customer segments leading to a 17% growth in new client acquisition.
Developed targeted prospecting campaigns resulting in a 15% improvement in lead quality.
Maintained 100% accurate CRM records ensuring efficient follow-up for the sales team.
Cultivated strong relationships with key decision-makers leading to 87% more bookings.
Identified pain points and presented tailored solutions improving prospect satisfaction to 93%.
Generated over $140, 000 in annual sales by identifying and addressing customer needs.
Boosted average order value by 43% through executing an upselling and cross-selling process.