sandy khoury

senior educational consultant , training , internship,educational support specialist في Educom Overseas

• لبنان - بيروت
• يوليو 2006 إلى فبراير 2013

May 05-Feb06 Hotel Front desk clerk: Sofitel le Gabriel, Achrafieh Lebanon
• Greeting all the customers and guests upon their arrival.
• Confirm customers booking
• Attending and transferring phone calls from customers regarding availability of hotel rooms.
• Receiving payments from the guests
• Updating complete list of the hotel guests.
• Updating check-in and check-out timings of guests.

PROFESSIONAL EXPERINCE
• Attending board meetings and recording and producing minutes.
• Working towards and achieving a monthly target in client work.
• Excellent working relationship to attain goals.
• Ability to operate under solid pressure and meet tight deadlines.
• Good team player and meet or exceed team goals.
• Effective project management skills.

TECHNICAL SKILLS
• Microsoft Excel Skills (Excel, Word, Power Point)
• Microsoft Outlook Skills


TRAININGS: Negotiation Skills - Customer Service Excellence- Customer Relation
Management- Presentation Skills-Telephone Technique Training - business communication