Rabah BOUGUETOF

- Direct, coordinate, and controlle all administrative, technical, and financial activities of the shipping agency, assuming full structural and operational accountability.
- Act as the sole authorized representative for the company with regional administrative, port, and economic authorities.
- Manage high-level relationships with foreign shipowners, charterers, vessel masters, and commercial operators, leveraging technical expertise and strict service standards to align mutual interests.
- Multi-faceted maritime operations: Oversee and audit diverse shipping agency operations, including vessel husbanding, shipbroking, customs transit, and logistical port services.
- Set functional and quality objectives, conducte structural reviews, and analyze quality audits to implement corrective action plans and resolve non-conformities.
- Develop annual budget forecasts, analyze quarterly variances, and defend financial statements, balance sheets, and performance metrics before executive management.
- Approve all accounting and financial transactions, monitored fiscal/parafiscal declarations, and ensure strict compliance with internal spending procedures and corporate regulations.
- Supervise port call accounts (FDAs), ensure precise and timely invoicing to clients, and manage credit control and debt recovery operations.
- Negotiate commercial contracts within assigned delegations of authority, resolved third-party disputes, and maximized business procurement with SONATRACH group subsidiaries and affiliates.
- Manage staff career development, conducte performance evaluations, and designe annual training plans while ensuring strict adherence to labor laws and collective agreements.
- Conducte regular onboard vessel visits to strengthen captain relations, perform quality checks, and drive commercial marketing efforts.

- Departmental leadership & organization: Managed, coordinated, and directed all activities within the operations department, defining its organizational structure based on the Agency Director's strategic guidelines.
- Port call & vessel turnaround oversight: Assumed full accountability for the flawless execution of vessel port calls, managing the entire lifecycle from initial vessel announcement to final voyage file closure.
- Vessel movement & port coordination: Planned and programmed inbound and outbound vessel movements, actively representing the agency at the port berthing committee meetings (Conférence de Placement des Navires - CPN).
- Team supervision & resource management: Scheduled and coordinated the interventions of port supervisors and boarding agents, providing continuous operational support and ensuring workplace discipline.
- Regulatory compliance & pre-arrival briefing: Informed vessel masters of national and local maritime regulations, port restrictions, and schedules ahead of arrival, ensuring all necessary customs and port clearance requirements were completed timely.
- Stakeholder & authority relations: Maintained strategic, regular contact with port authorities, public administrations, and service providers to stay updated on port regulations and facilitate operations.
- Port agency documentation & permitting: Supervised the timely submission of port access authorizations, "OK to Board" notices, letters of invitation, and escort requests to prevent logistical bottlenecks.
- Financial management & pro forma invoicing: Maintained up-to-date tariff structures, verified financial pro forma invoices, and monitored cash advance requests (funding) prior to vessel sailing for tramping operations.
- Service quality & performance monitoring: Audited completed vessel files, analyzed key performance surveillance indicators (checklists, client feedback, satisfecit), and contributed to the agency’s Quality Management System (QMS) policy.
- Vendor invoice verification & disbursement account Input: Approved vendor services (attestation de service fait), ensuring provider invoicing aligned with contractual clauses, and delivered finalized operational files to the disbursements department within deadlines.
- Onboard quality audits & Master Relations: Conducted planned and unannounced onboard vessel inspections to audit service quality and gather immediate feedback from masters and crew members.
- Asset & archive administration: Supervised the proper exploitation of departmental equipment, recorded operational data, and maintained systematic archiving for all vessel files.
- Implemented and maintained the Quality Management System (QMS) per ISO 9001 standards.
- Monitored process compliance and identified non-conformities.
- Conducted internal audits and prepared corrective/preventive action reports.
- Maintained quality documentation, procedures, and manuals.
- Tracked KPIs and supported continuous improvement initiatives.
- Assisted in external certification and surveillance audits.

End-to-end port call management: Assumed full responsibility for vessel port calls, managing all administrative, technical, and commercial operations from initial nomination through to final voyage file closure.

Vessel and cargo processing: Finalized customs documentation, managed entry/exit declarations, and drafted accurate inward and outward cargo manifests to ensure regulatory compliance.

Port authorities and border liaison: Acted as the primary boarding agent to clear inward/outward vessels, coordinating directly with port captains, border authorities, coast guards, customs, and port health officials to secure free pratique.

Financial pro forma estimation: Compiled operational data to calculate, generate, and deliver precise pro forma port cost estimations to principals based on contract terms or corporate standard formats.

Real-time principal briefing: Provided continuous updates to shipowners, charterers, and port authorities regarding berthing schedules, changes in Estimated Time of Arrival (ETA), and product availability.

Berthing committee representation: Drafted vessel scheduling plans and managed program updates during local Port Berthing Committee (Conférence de Placement des Navires - CPN) meetings.

Berth efficiency oversight: Monitored port stays to optimize turnaround times, synchronized cargo loading/discharging schedules, and minimized port delays or demurrage exposure.

Vessels husbanding and procurement coordination: Supervised and coordinated technical husbanding services, including the delivery of ship provisions, fresh water, bunkering, and onboard technical repairs.

Crew logistics and attendance administration: Managed comprehensive crew rotation logistics both at berth and anchorage, arranging letters of invitation, safety authorizations, port access permits, transit security, transport, and medical attendance.

Disbursement account verification: Collected, reviewed, and audited service invoices from port corporations, shipchandlers, and workshops against executed services before submitting files to the department manager.

Quality assurance reporting: Maintained continuous contact with vessel masters to capture feedback, resolved immediate cargo or operational claims, and completed performance checklists to support Quality Management Systems.

- Managed daily store operations: sales, purchasing, pricing, customer service, and cash management.

- Taught English at high school and university levels.
- Assessed student performance through exams, presentations, and continuous evaluation.