Deputy Manager
NATIONS TRUST BANK PLC
Total years of experience :8 years, 11 Months
Market activation and promotions FriMi digital Bank, NATIONS TRUST
* Coordinating with merchants and suppliers
* Negotiate with FriMi merchants for exclusive promotions with cost sharing
* Make sure the brand visibility at merchants for FriMi acceptance.
* Identify most suitable events and negotiate on sponsorships with 3rd party event organizers on cost benefits.
* Organize exclusive FriMi events to FriMi customers end to end
* Handling social media, communications ( sms /notifications ) and other digital network
* Fraud Guard case monitoring
* Mainly handling Investigations related to Loan/card applications from October 2015 onwards
* Handling customer complains
* Internal training related to card & application fraud risk for departments such as call center / CC & VU/ merchant
acquiring & sales
* Merchant training related to card risk/ mass training for Arpico & Cinnamon staff
* Working with NIC department and CID unit on investigations purpose
* Working with other bank risk departments on fraud situations
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courses: Sri Lanka Institute of Marketing(SLIM). * Following Diploma In
Buddhism : A * Mathematics : A * Health & PH. : A * English : B * Social Study : B * Sinhala : C * Science & Tech : C * Commerce : C * Sinhala Lit. : S * Art : S G.C.E A/L Examination
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