Saniya خان

Legal Research: Conducting in-depth research on case law, statutes, and legal articles, assisting the team in preparing
legal documents and briefs.
Drafting Legal Documents: Drafting and reviewing contracts, agreements, and other legal documents with a focus on
accuracy and detail.
Client Interaction: Observing client meetings and participating in case discussions, gaining insight into client relationships
and the overall legal process.
Court Proceedings: Attending court hearings and assisting in the preparation of case files, giving her first-hand exposure
to court procedures and litigation.
Administrative Support: Managing case files, organizing documents, and providing general support to the legal team in
their daily activities.

Customer Assistance: Provided support to customers regarding various SIM card- related issues, including activation,
deactivation, troubleshooting, and account management.
Account Management: Helped customers with account setup, billing inquiries, plan upgrades, and changes to their
service plans.
Communication: Delivered excellent customer service through multiple channels, including phone, email, and live chat,
ensuring a high level of customer satisfaction.
Documentation: Maintained accurate records of customer interactions and issues resolved, ensuring proper follow-up
and data integrity.
Technical Support: Assisted customers in resolving technical problems such as network connectivity, data usage issues,
and SIM card malfunctions.