Vice President- Business Excellence & Transformation
Hinduja Global Solutions
Total des années d'expérience :28 years, 7 Mois
Develop continuous improvement DNA through Lean Six Sigma Training, Kaizen & Knowledge Management, Design Global Processes, Program Management, Client Satisfaction Survey, Internal customer satisfaction survey, Global deployment of new processes, Lead strategic initiatives, Ensure quality in the transitions, Custodian of Global Operations Processes, Methodologies etc., Manage the spotlight process globally to prevent business erosion, Manage a team of business excellence professional, Design Risk Management Processes
Identify/Prioritize Process Improvement Projects Lead and manage Process improvement projects in Engineering & Operations Information Management Areas (Asset Registration Process, As Built Process, Project Close Out Process) Facilitate Workshops for As-Is Value Stream Mapping, Root Cause Analysis, Prioritization of root causes, Future State Mapping etc. Design & Deploy KPI/Visual dashboard for sustaining the new processes Coach Lean Projects Develop local Omanis Process Improvement skills Train Lean/Six Sigma tools and techniques Prepare/review business requirement document for new processes Conduct User Acceptance Tests for newly developed modules in SAP and other IT tools as per new process Develop new procedures/standards/specifications
Deploy Lean Six Sigma in large organizations (Oil & Gas, Healthcare, Banking, Trading, Steel, Electric Equipment Manufacturing, Textile etc.)
Lead and coach process improvement projects as Six Sigma Master Black Belt
Facilitate Project Prioritization/ Value Stream Mapping/Root Cause Analysis/FMEA/Solution development Workshops
Lead/Executed/Managed Lean/ Six Sigma/BPR Projects as Black Belt in multiple organizations
Design and Develop Visual Performance Dashboards
Train/Coach Green Belts & Black Belts (200+ trained & certified)
Develop process improvement course material
Lead Manpower Optimization projects
Supervised a team of senior process improvement consultants
Engaged in leading various projects for enhancing the processes using BPR/ Lean/Six Sigma methodology. Successfully executed BPR projects related to Policy Issuance Process & Premium Refunds Process.
Lead & executed Activity Based Costing Model implementation.
Accountable for approving the system related changes after verifying the test scenario & test cases along with monitoring & reporting of key metrics related to processes.
Efficiently accomplished a project entailing mapping the ‘To Be’ process for the Unit Linked product using MS Visio and managed the project using MS Project.
Proved instrumental in preparing the user requirement specifications for various modules to be developed by the in-house IT Department.
Implemented QMS, 5S and Quality Circles in multiple organizations
Distinction of accomplishing over 20 manpower assessment studies as team leader/ member across aluminum, fertilizer, cement, hydropower & mining industry.
Efficiently handled sessions in over 200 training programs on Quality, BPR, SQC, Kaizen, 5S, QC tools, QMS