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Sanjeev Tripathi, Sales Advisor

Sanjeev Tripathi

Sales Advisor ·Al Anwaar Golden Jewellers

United Arab Emirates

Bachelor's degree, Economics

Work experience

Total years of experience: 15 years, 11 months

Sales Advisor

November 2020 - Present

Al Anwaar Golden Jewellers

Dubai, United Arab Emirates

November 2020 - Present

Led the sales team to achieve and exceed sales targets.
Analyzed sales data to identify trends and optimize sales strategies.
Conducted performance evaluations and team training.
Developed new market strategies and identified potential markets.
Provided exceptional customer service and resolved complaints.
Represented the company at trade association meetings.
Managed sales budget and approved expenses.

Company industry:
Jewelry & Gold
Job role:
Sales

Boutique Manager

August 2017 - October 2017

La Marquise Diamonds

August 2017 - October 2017

and Watches (Dubai, UAE)
Duties and Responsibilities:
• Take full ownership of the store and support the retail manager to
achieve commercial success.
• Consistently hit the required targets by providing motivational
training, leading by example, and incentivizing positive results.
• Led a sales team to deliver consistently excellent sales-floor service,
continually meeting customer needs for an unforgettable shopping
experience.
• Delivered an exceptional level of service to each customer by
listening to concerns and answering questions.
• Address identified improvement areas, involving the retail manager
or other retail back-office partners as needed.
• Drive continuous improvements translating to increased sales,
productivity, and profitability.
• Managed all aspects (business, financial, and operation) of boutique
systematically and efficiently, as per established policies and
procedures.
• Worked closely with the Retail Manager to maintain optimum levels
of communication for the effective and efficient completion of the
Boutique operation.
• Handled and accounted for all cash handling, balancing, and
reporting.
• Maintained a profit-making business.

Company industry:
Industrial Production
Job role:
Management

Senior Store Manager

October 2008 - February 2017

Pure Gold Jewellers

United Arab Emirates

October 2008 - February 2017

(Dubai, UAE)
Duties and Responsibilities:
• Monitor and analyze overall store operation, performance data, and
make any necessary adjustments to drive commercial success in the
store.
• Be a role model for customer service and meeting or exceeding
customers' expectations.
• Supervise and coordinate the team to ensure all customers always
receive an optimal service level.
• Be a brand ambassador, consistently exhibiting the brand attitude
and values.
• Used advanced category expertise to drive sales and customer loyalty
in the store.

Company industry:
Retail & Wholesale
Job role:
Management

Manager

March 2007 - September 2008

Tanishq (Jewellery Brand of TATA Group)

March 2007 - September 2008

Duties and Responsibilities:
• Managing, motivating, and developing the sales team to ensure that
targets are exceeded.
• Ensure that the customers are extended to the highest levels of
customer service at all times.
• Ensure that customers have provided accurate advice on the latest
design and current trends.
• Maintaining minimum stock and placing a new order when the stock
reaches the re-order level.
• Operates cash register & process payments using the POS system and
debit/credit card payment machine.
• Enhanced customer satisfaction ratings by resolving issues efficiently.
• Met incoming customers and provided friendly, knowledgeable
assistance.

Job role:
Management

Education

VBS Purvanchal University

January 2008

January 2008

Bachelor's degree, Economics

India

,

Skills

Sales
Expert
Sales
Expert
Training New Employees
Expert
Training New Employees
Expert
Skilled Communicator
Expert
Skilled Communicator
Expert
Team Management
Expert
Team Management
Expert
Senior Executives
Expert
Senior Executives
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
SALES
Expert
SALES
Expert
ATTENTION TO DETAIL
Beginner
ATTENTION TO DETAIL
Beginner
CASH HANDLING
Beginner
CASH HANDLING
Beginner
CASHIER
Beginner
CASHIER
Beginner
COACHING
Beginner
COACHING
Beginner
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
CREDIT
Beginner
CREDIT
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER SATISFACTION
Beginner
CUSTOMER SATISFACTION
Beginner
Sales
Expert
Sales
Expert
Training New Employees
Expert
Training New Employees
Expert
Skilled Communicator
Expert
Skilled Communicator
Expert
Team Management
Expert
Team Management
Expert
Senior Executives
Expert
Senior Executives
Expert

Languages

Arabic

Expert

English

Expert

Hindi

Expert