senior executive
Flipkart Internet Pvt Ltd
Total years of experience :7 years, 1 Months
Supply Chain Strategy, Logistics, Operations, Forecasting & Analysis
• Understanding the System and Processes of the firm in details in order to identify performance gap analysis.
• Mapping the process & network design in SCM according to demand, Forecasting, performance analysis.
• Managing orders (daily, weekly, monthly & quarterly) for both B2B & B2C, identify the real time issues and resolve it.
• Establish and implement innovative supply chain practices that reduce total supply chain costs, optimize inventory,
reduce lead times and maximize customer service levels.
• Manpower & Cost analysis, risk analysis and adjust the SCOR model to get Maximum Profit during operations.
• Maintaining breach target by 0.15% and make a sustainable Supply chain operations.
• Optimized critical supply availability issues with the sources and zones (supply/demand/allocation/WBS)
• Responsible for the forecasting metric of Annual, Monthly, weekly & other Operational metric plan for BAU.
• Identify and solving real time Operational issues, resolve and also Build Visibility and risk assessment of LH.
• Doing Risk analysis, Root Cause Analysis to identify the impact of operational issues & managing the operational data.
• Route/Network Planning, Process mapping, Analyze the process & TAT, Analyze the performance and optimization
• Making Trend Analysis of Flipkart Services on daily, weekly, biweekly and Monthly basis & forecasting quarterly basis
• Generate revenue potential by optimize the process & WBS of different scm vertical
• Develop TAT according to Clint & company requirement(firstmile, midmile, lastmile) in concern volume maximization.
• Maintain KPI of team on daily, weekly and Monthly basis w.r.t SLA.
• Build end to end visibility of GTNL (Grocery), Flipkart Health+, E2E(Large & Freight), B2B & Highlight the breach
• Doing root cause analysis to identify the impact of operational issues.
• Identify recurring performance issues and escalate during operation.
• Understand the systems and processes of the firm in detail in order to identify performance gaps.
• Identifying and solving real-time operational issues and ensure timely pick-up and delivery in full.
• Highlight Breach and build end to end visibility of Breach lane through VDM and presenting in front of management with possible solutions.
• Improve Hub Dwell and connection compliance.
• Monitoring Last Mile Performance of south Region and improve performance.
• Focus on Paytm, Myntra, Ajio account performance and trends.
• Maintain performance of each Client to deliver the product on time.
• Generate revenue potential by improving the process of Paytm, Myntra and Ajio..
• Build visibility and risk assessment of LH vehicle delays.
• Send standard reports of hub pendency and hub dwell on daily basis.
• Doing root cause analysis for specific customer.
• Minimize losses during transit by on time coordination with Ops and SLP.
• To co-ordinate transport services for customer orders, using transport management systems.
• Acting as a main contact point for services in scope
• Agreeing with logistics service providers to ensure timely pick-up and delivery in full
• Handle exceptional freight requests
• Handle manual order Creation
• Share forecast reports
• Send standard reports, such as visibility and document monitoring.
• Receive and respond timely to customer requests.
• Provide freight cost to the Trading Partners
• Execute event monitoring services to guarantee agreed delivery of services.
• Issuing, receiving as well as responding to deviations reported by identifying the root cause, causing digression and proposing corrective actions.
• Checking and opening deviation reports based on event monitoring
• Liaise if applicable to Global Logistics Control Towers
• To recognize and escalate operational issues impacting the services, timely to the management
• To support implementation of new processes, i.e. executing user acceptance tests
• To recognize and address system related issues impacting services required to be provided
• Provide input for quality review meetings with customers or providers
• To participate in audits.
• To participate in internal & cross divisional staff rotation initiatives.
• Participating in workshops and conference calls.
• Supporting and executing customer visit demonstration.
• Executing administrative tasks, such as cost allocation and effort reporting
• Verification of exporter’s application for VRIKSH certificate and manage it.
• Calculation of slab (Invoice value) to verify amount.
• Clear the query of exporter’s regarding this.
• Conduct customer analysis(Revenue, Org. chart, Block Diagram)
• Mapping the business flow process for online certification.
• Collect all the reports of the events.
• Compile all the reports, analyse, simplifying and publish them monthly
• International Fairs- Publicity/Promotion
• Business Development by inviting exporters to participate through out the cycle of QCDS.
• Allotment and designing the floor map of trade show.
• Manage the operations of council in Indian Handicrafts and Gift Fair, 2017 with the operation team.
• Manage the operations of council in India International Mega Trade Fair, 2017 with the operation team.
• Organizing awareness seminars for exporter’s development at Rajiv Gandhi Handicraft Bhawan, Connaught place, New Delhi and at hotel The Grand, Vasant kunj, New delhi.
• Inviting guest lecturer and speaker from Government Institution and colleges for the seminars.
• Organized awareness seminars at IHGF Autumn, Delhi 2017 for all exhibitors, foreign buyers and designers as well as took care of all planning and implementation.
• Analyzing the data, documenting, simplifying and then generate the export data of Handicrafts.
• Mapping different business process.
• Working on the revision of the Council’s HS codes as instructed by Ministry of Textiles.
• Manage online dashboard for marketing.
• Check the dispatch of letters from organisation to end user.
• Update the delivery of letters in the system.
• Check all the documents for the issue of RCMC.
• Check all the documents properly which is need for DFIC certification and issue it.
• Data compiling from different sources like DGFT and DGCIS.
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