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Sanora Peter, Pre-school Teacher Assistant

Sanora Peter

Pre-school Teacher Assistant·Dibber Helianthus,

Sweden

Diploma, Certificates

Work experience

Total years of experience: 9 years, 5 months

Pre-school Teacher Assistant

February 2024 - May 2026

Dibber Helianthus,

Stockholm, Sweden

February 2024 - May 2026

• Collaborated with lead educators to plan and deliver engaging educational activities supporting
childrens cognitive, social, emotional, and physical development.
• Maintained a safe, inclusive, and nurturing learning environment.
• Supported classroom management, preparation of learning materials, and daily routines.
• Encouraged learning through play-based activities, creativity, and exploration.
• Ensured compliance with health, safety, and child protection procedures.
• Built positive relationships with children, families, and colleagues.

Company industry:
Training & Education Center

Restaurant Assistant

January 2023 - December 2023

Burger King / SSP Group

Stockholm, Sweden

January 2023 - December 2023

• Delivered excellent customer service in a fast-paced environment.
• Processed customer orders and payments accurately.
• Maintained food safety, hygiene, and quality standards.
• Worked collaboratively to ensure smooth daily operations.

Company industry:
Hospitality & Accomodation

Consultant

January 2022 - January 2023

Just Arrived AB (Sheraton Hotel)

Stockholm, Sweden

January 2022 - January 2023

• Supported hotel operations and guest satisfaction initiatives.
• Conducted room inspections and inventory management.
• Coordinated maintenance requests and operational follow-up.

Company industry:
Hospitality & Accomodation

Service Excellence Specialist

January 2014 - January 2019

Diamond Trust Bank

Nairobi, Kenya

January 2014 - January 2019

• Managed customer inquiries through telephone, email, and CRM systems.
• Resolved customer complaints and ensured timely follow-up.
• Built strong customer relationships through professional and personalized service.
• Maintained accurate customer records and documentation.
• Collaborated with internal teams to improve customer experience and service delivery.

Company industry:
Banking

Education

Indian Institute of Banking & Finance

January 2015

January 2015

Diploma, Certificates

Kenya

Skills

BANKING
Intermediate
BANKING
Intermediate
CHILD DEVELOPMENT
Intermediate
CHILD DEVELOPMENT
Intermediate
CLASSROOM MANAGEMENT
Intermediate
CLASSROOM MANAGEMENT
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EARLY CHILDHOOD EDUCATION
Intermediate
EARLY CHILDHOOD EDUCATION
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
POSITIVE BEHAVIOR SUPPORT
Intermediate
POSITIVE BEHAVIOR SUPPORT
Intermediate

Languages

English

Native Speaker

Swahili

Beginner

Swedish

Intermediate

Training and Certifications

Certifications
Certificate in Computer Packages
Certificate in Basic First Aid
Certificate in Health Records Information and Technology
SFI Grundläggande 1–4