Facilities Manager ( Facilities & Infrastructure)
Emrill Services LLC
مجموع سنوات الخبرة :26 years, 4 أشهر
• Formulation of Facilities Management Policy (FM) from pre-qualification, request for proposals, tendering, clarifications, award of contract and contractual issues.
• Setting up of facilities management department from scratch to formation to implementation.
• Manage, lead and develop site staff.
• Management and maintenance of infrastructure networks.
• Highly focused with a comprehensive knowledge and understanding of various sectors such as operations, real estates, hospitality, technical services, asset or property management, maintenance management, health & safety and fire safety etc.
• Ensuring key point indicators and service level agreements of the contracts are met.
• More than 20 years’ of experience in Facilities and maintenance managements and Infrastructure repairs and maintenance
Ensure works are carried out in accordance the Operations strategy, standards, policies, procedures and best practices
• Manage the on-site FM team, service provision and contracted service providers against contracted SLAs and KPIs
• Arrange variable works and issue permits. Assist and liaise with Client contractors /consultants on major works
• Interface with all sections of the Clients/Consultants Teams to ensure coordination and reporting to meet overall allocated project deliverables
• Control of a Facilities P&L with responsibility for managing budgets and costs.
• Responsible for routine correspondence using standard documents and templates as appropriate.
• Participate in Emergency and First Aid Activities
• Report near misses and incidents
• Participate in HSE & Cross Functional meetings as required.
• Planning, managing and controlling the maintenance budget. Undertaking regular Health and Safety risk assessments.
• Establish and maintain high quality health and safety arrangements, in accordance with best practice guidelines.
• Ensuring that all statutory maintenance and testing carried out to the relevant standards and the records maintained.
• Repair and Maintenance of Sewerage, Irrigations, Storm networks and the Pumping stations.
Achievements
• Client appreciation for scoring 98% mystery shopper for the first time in 12 years.
• Substantial increase in profit by implementing innovative ideas and cost savings.
• Promotion, transfer in six months as required by client.
• Adopted technology for an innovative use such as call center using WhatsApp
• Mobilized and established fully functional operational team for the new site.
• Managing real estate and buildings to maximize use of the facilities.
• Project scheduling, managing resources, organizing team activities and supervise contractors.
• Control of a Facilities P&L with responsibility for managing budgets and costs.
• Ensuring that facilities meet government regulations and environmental, health and security standards.
• Set up policy & procedure for the department including branding, Marketing, website formation, recruitment and training etc.
• Setting up operational procedure, call center, CAFM soft wares etc.
• Operation and maintenance of high rise building, villas, 30acere plus farm house, commercial building, Restaurants, high reputed subsidiaries in the group etc.
• Directing, coordinating and planning essential central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling.
• Represent and deal with Owners association for various maintenance and building repair works.
• Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations
• Managing real estate and buildings to maximize use of the facilities.
• Managing in-house maintenance and engineering staff and coordinating work assignments.
• Monitoring performance of specialist contractors with respect to services level agreements as well as keeping a record of all assets and services carried out.
• Planning for future development in line with strategic business objectives
• Approval of drawings, issue of NOC etc. to the commercial tenants for the Fit Out work.
• Negotiating and administering service contracts.
• Control of a Facilities P&L with responsibility for managing budgets and costs.
• Overall responsibility for security & Cleaning of properties. Responsible for site maintenance like: HVAC, Electrical, Fire Alarms, FFE, Plumbing & Civil Works etc.
• Takeover of project, collection of documents, drawings, certificates, etc. from the project
• Managing the overall maintenance of the high rise buildings and villas in coordination with the building service provider and will continuously provide assistance with the evaluation of maintenance requirements.
• Monitoring performance of specialist contractors with respect to services level agreements as well as keeping a record of all assets and services carried out.
• Overseeing and maintaining facilities and equipment by ensuring all preventative/predictive maintenance systems are implemented and consistently followed in all properties. Conducting inspections on a regular basis to determine need and extent of service, equipment maintenance, type of cleaning and security personal needed.
• Coordinating & checking preventive maintenance schedules and activities for all disciplines.
• Responsible for maintaining and updating EX file (External contractor) and preparing pending complaints.
• Performing analysis of repetitive breakdowns occurring in the residential building and villas and taking corrective measures. Assisting the senior manager in the day -to-day management of the service providers.
• systems, access control systems, BMS and CMS etc.
• Maintenance and leasing of commercial cold storages, freezers and ware houses.
• CAPEX budgeting and follow up.
• Review the tender documents and make comments to prepare and develop subcontracting plans for new FMC contracts. Draft, discuss and finalize letters of intent / letters of award in coordination with the concerned manager
• Handling operations and maintenance of all the installed equipments such as HVAC, Boiler Plant, Water treatment plant, Swimming pool plant, Steam distribution, Diesel electric generators, B.M.S. Fire alarm system and Hydro pneumatic systems as a shift engineer
• Performing analysis of repetitive breakdowns occurring in the rooms and hotel and taking corrective measures.
• Trouble shooting technical problems and working towards the maintenance of HVAC, BOILER, WATER TREATMENT, SWIMMING POOL PLANT, AHUS, EX:FANS ETC.
• Attending to routine maintenance of all technical systems.
• Coordinate and liaise with varies departments for maintenance related issues.
• Dealing with complaint and request.
• Monitor and inspect weekly PPM schedules.
• Carry out weekly fire alarm test, checking of fire pumps, sprinkler pumps Etc.
• As MRT (Make ready Team) leader, was an instrumental in resolving with reoccurring problems, to handle customer complaints and grievances.
• Handling operations and maintenance of all the installed equipment such as HVAC, Boiler Plant, Water treatment plant, Swimming pool plant, Steam distribution, Diesel electric generators, B.M.S. and Fire alarm system.
• Performing analysis of repetitive breakdowns occurring in the rooms and hotel and taking corrective measures
• Attending to routine maintenance of all technical systems
• Water testing and analyzing.
• Carry out Fire alarm test.
• Testing of Fire pumps & Sprinkler pumps.
• Pre-opening team member.
Under my super vision commissary (Flight kitchen) project work including A\C, Electrical, Plumbing and Civil works have been completed.
Directly managing highly reputed high rise buildings as well as providing strategic input on all project, maintenance and security management activities.
Monitoring performance of specialist contractors with respect to services level agreements as well as keeping a record of all assets and services carried out.
Preparing monthly reports as well as liaising with the restaurant mangers for operational requirements.
More than 16 highly reputed restaurants and a three star hotel’s day -to-day operation.
Absences of chief engineer have been taken responsibility of the department.
Ensured smooth operation of all outlets and hotel’s operation.
Attending to routine maintenance of all technical systems.
• Handling the Department and Reporting to the Senior Manager in the absence of Chief Engineer.
• Handling operations and maintenance of all the installed equipment such as HVAC, Boiler Plant, Water treatment plant, Swimming pool plant, Steam distribution, Diesel electric generators, B.M.S. and Fire alarm system
• Performing analysis of repetitive breakdowns occurring in the rooms and hotel and taking corrective measures.
• Trouble shooting technical problems and working towards the maintenance of HVAC, BOILER, WATER TREATMENT, SWIMMING POOL PLANT, AHUS, EX:FANS ETC
• Dealing with contractors and suppliers.
• Handling the Shift operation.
• Attending to breakdown and routine maintenance of all technical systems.
• Preparing monthly reports as well as liaising with the other departments for operational requirements,
• Prepare day to day function and report to the Chief Engineer
• Performing analysis of repetitive breakdowns occurring in the rooms and hotel and taking corrective measures.
• Monitoring performance of specialist contractors with respect to services level agreements as well as keeping a record of all assets and services carried out.
• Operation and Maintenance of Chilled Water Plants, F.C.U, A.H.U. Ex: Fan, S/A Fan, T.F.A., Boilers, Ice-cube Machines, Generator, Kitchen Equipment & Cold Storage
• Attending & Dealing with other vendors for departmental related works.
• Make and Follow up on PR, follow up on material delivery etc.
• Operation and Maintenance of Water treatment plants, S.T.P, Swimming Pool treatment plant etc.
• Carried out preventive maintenance.
• Water testing and analyzing