Santosh Ramachandran, Subject Matter Expert

Santosh Ramachandran

Subject Matter Expert

Accenture

Location
India - Kalyan
Education
Bachelor's degree, Bachelor in Commerce
Experience
16 years, 11 Months

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Work Experience

Total years of experience :16 years, 11 Months

Subject Matter Expert at Accenture
  • India - Mumbai
  • My current job since June 2015

Deal: Kellogg’s
Accountabilities:

 Works on SAP on Customer’s Aged Trial Balance to process trade and service deduction
 Verify that the customer have deducted for proper promotional activities approved by Sales
 Process Trade Promotion Invoices in Trade Planner & offsetting the open deductions on ATB
 Working Closely with Sales team to resolve service related issues (Deductions) on ATB
 Co-ordinating with Accounts Payable team to process stop payment / Check Cancellations.
 Processing Single Funding to clear the unauthorized deductions by customer
 Processing Internal Payments in Trade Planner & posting the same to correct GL-IO on SAP
 Analyzing the pending queries with Sales and reporting the same on Monthly basis per query Category
 Monitoring open deductions closely as per aging, so that at month end over 60 days should be zero.
 Preparing Aged Trial Balance Report and circulating it in the team, for clearing the deductions.
 Preparing teams report on weekly basis so that team work priorities are decided.
 Training and mentoring a totally new revamped team and assisting the manager in bringing the team quickly to the mark.
 Giving refresher trainings wherever necessary and helping team members with their queries.
 Preparing MTD Report for the entire team and publishing it within the team and management.

Projects:

 Automation of ATB Report, with further sub classification per management’s requirements.
 Automation of Daily Count taken for the team every day.
 Automation of requesting Bill of Lading / Proof of Delivery.

Deal: ENEL (Distributor of Electricity and Gas)

Accountabilities:

 Extracting daily revenue report from SAP to process the open items.
 Evaluating and applying revenue received from client to corresponding entries billed in SAP.
 Extracting bi-monthly report to identify the billings generated for which revenue has not been received from the client.
 Informing Front Office team about pending revenues and requesting them to be collected.
 Analysing and following up on pending queries with Front Office and ENEL team.
 Sending reports to clients on various activities such as pending sales order, pending issued invoices and revenue’s received.
 Providing RKT to new associates and ensuring that they are up to the standards expected by the client.
 Conducting Process knowledge test’s (PKT) on monthly basis to gauge the understanding capabilities of the associates.
 Conducting refresher trainings if required per the associates PKT scores.
 Ensuring the targets are met within the assigned SLA agreed by the client.
 Preparation of Operational Excellence reports and presenting it to business excellence team for evaluation and approval
 Maintaining the operational excellence report on a daily basis.

Projects:

 Automation of daily cash application activity, manual cash application activity took daily 370 minutes to process implemented automated application tool wherein the activity is now completed with 50 minutes.

Attainments:
 Received Reward for best idea at we@accenture.
 Received Star of the Business Award within 6 months of joining.

Senior Associate at Willis Processing Services Private Limited
  • India - Mumbai
  • June 2007 to May 2015

Accountabilities:
 Calculating figures such as discounts, percentage allocations and credits. Verifying details of transactions, including funds received and total account balances.
 Suggesting process improvements to secure prompt and regular receipts for the organization.
 Resolving accounting discrepancies in the books via emails and telephonic conversations.
 Processing urgent payments to carriers as well as reverting on payment status to stake holders Cash on Account (Suspense) resolution.
 Reviewing and providing Accounts Payable Report to team for clearing past due entries.
 Conducting Quiz and Test's on a regular basis to enhance team's process knowledge.
 Supervising and training a team of 4 people to achieve utmost clearance for complicated NAC offices.

Attainments
 Distinctively researched and resolved billing problems that had been previously missed.
 Significantly reduced time and costs and increased efficiency by introducing new accounting procedures.
 Efficiently renegotiated payment terms with dozens of suppliers.
 Appointed as a single Point of Contact to solve complex queries for team.

Education

Bachelor's degree, Bachelor in Commerce
  • at V.K. Krishna Menon College
  • April 2006
High school or equivalent, Commerce - Accountung
  • at Vani Vidyalaya Jr College
  • April 2003

Specialties & Skills

Accounts Payable
Accounts Receivable
Managed Accounts
Year End Accounts
Microsoft Office
Ability to Work Under Pressure
Time Management
Teamwork
Leadership
Adaptability
Decision Making
Communication
Self-motivation

Languages

Malayalam
Intermediate
Hindi
Intermediate