Proactive Network Monitoring Agent
GDS
Total years of experience :7 years, 10 Months
· Providing network support and monitoring, system and customer’s links
· Carry out an analysis of the problem severity and allocation of priority
· Detection & correlation of problems over the network
· Immediate problem reporting and solution tracking
· First level of support for the managed service customers
· CCNA · Data Computing and Information · Database Theory and Practice · Computer Architecture · Exploring Information and Communication Technology · Communication and Information Technologies · Keeping Ahead in Information and Communication · Technologies for Digital Media