Senior Account Manager
Roya Tv
Total years of experience :9 years, 7 Months
Build strong, long-term client relationships and maintain frequent contacts.
Act as single point contact for all project-related matters.
Address client queries effectively and in a timely manner
Lead and ensure effectiveness of internal brainstorming.
Present and sell Roya’s services & solutions to clients.
Media planning and buying across display, video, mobile and social channels
Be responsible for quality of deliverables, timeline and KPIs delivery commitment.
Consolidate campaign report and present to client.
Rory Ricord is an online marketing and advertisement company works with Brunette Marketing network, Commission Junction, Computta, and RoboForm. It’s about Link posting and blogging, repost advertisements and share articles, owning an online website blog and using social media for marketing.
Build a strong pipeline and consistently meet and exceed monthly, quarterly and annual sales quotas.
Manage the entire sales cycle from finding a client to training and follow up support.
Deliver service that is consistent with bayt.com values and promises.
Identify up-sell and cross-sell opportunities by building long-term relationships and providing quality customer service.
Lead online demonstrations to clients.
Provide professional after-sales support to enhance the client's success.
Remain in frequent contact with the existing clients and prioritize retentions as a major focus.
Respond to complaints and resolve issues to ensure client success and satisfaction.
Manage merchandise back stock and replenishment in accordance with company
guidelines
• Assist with payroll, scheduling, hiring, training, developing, coaching and reviews
• Ensure operational responsibilities are executed for both opening and closing
• Drive sales to ensure company goals are achieved
• Interact effectively with other employees, management and customers.
• Receptive to feedback, willingly accepts direction, and guidance.
• Multi-task to complete responsibilities.
• Support loss prevention measures by securing cash, merchandise, and company assets.
Analyzed available sales reports to determine the needs of the business and set
business strategies Leads processing of merchandise to be floor ready, reducing
replenishment hours and ensuring a full and abundant sales floor.
• Understands, adheres to and reinforces brand standards.
• Leads maintenance and organization of back room and under stock, including
both merchandise and non-merchandise, to brand standard to enable efficient
replenishment.
• Supports brand guide preparation and execution as necessary.
• Assists with other projects as directed including markdowns, re-tickets, and
MOOS process.
• Opened and closed registers with cashiers at the start and end of the day
Fosters a customer-centric culture, where the full energy and activity of the store
team are focused on delivering highly satisfying customer experiences.
• Supports category managers and/or category supervisors in developing and
execution of visual merchandising and sell down strategies.
• Ensures compelling visual merchandising presentation standards are achieved and
maintained.
• Ensures customers have a fast fun and friendly cash wrap experience
• Promoted the Victoria Secret Angel Credit Card to every customer
• Ensured all associates provided the highest level of customer service
• Consistently met sales goals set by upper management while striving to exceed
expectations
• Performed open and close functions