Customer Experience and Marketing Analyst
Saudi Telecom Company(STC)
Total des années d'expérience :5 years, 1 Mois
- Carried out deep dives on customer feedback to identify areas of focus to improve the customer experience.
-Managing the delivery of the stc mobile and data products using ACMS and Siebel Systems.
-Using data to identify actions to support business improvement and optimize customer experience.
-Collect customer feedback and suggest data plans based on historical subscription.