Customer Care Representitave
Johnson Controls York
Total years of experience :6 years, 8 Months
Collect customer satisfaction surveys on services the company provided, Report customer complaints to the proper departments and escalated major complaints to management while calming the customers while taking the calls and submit requests for services and scheduled maintenance appointments.
ادارة الموارد البشرية
Search recruitment sources such as LinkedIn, and company applications files to find suitable candidates,
Conducted interviews with candidates and organized recruitment events.
Counselled employees with their problems and challenges that they faced in the job