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sara anan,

sara anan

Lebanon

High school or equivalent, Banking and Finance

Work experience

Total years of experience: 10 years, 11 months

July 2018 - December 2018

Jammal Trust Bank

Lebanon

July 2018 - December 2018

Receive branches requests for outgoing transfer and register as per internal regulations.
•Verify that all details related to beneficiaries and their bank accounts and the internal devices are complete and correct.
•Receive advice for incoming transfer and register as per internal regulations.
•Gather and sort advice for the implemented transactions and ensure they are dispatched to the concerned units and branches.
•Ensure the proper filling of all units’ documentation.
•Continuously monitor compliance with internal and external regulations.
•Assist in generating regular analytical and comparative reports as requested.
•Compile information related to periodic BDL reporting.
•Implement any assigned unit related tasks as required.
•Highly required organization of work and time management.
•Coordinate and communicate feedback to ensure improved customer service.
•Very sensitive nature of work which directly affects the image of the bank
Company industry:
Banking

Sales Assistant

May 2017 - May 2018

AL Futtaim Group – Marks and Spencer

May 2017 - May 2018

Processing payments.
•Assisting customers in order to help them find what they need and provide them with the information about the product and its availability.
•Ensuring that stock levels are well maintained.
•Promoting store cards and special offers.
•Arranging window display.
•Handling customer complaints or handling customers on to management.
Company industry:
Retail & Wholesale
Job role:
Sales

Assistant Manager

October 2015 - February 2017

K & B Retails

October 2015 - February 2017

Assisting the manager in organizing, planning and implementing strategy.
•Coordinating retail store operations
•Ensuring store schedules and objectives are met by employees.
•Communication with the office, operation manager and the other shops.
•Arranging staff schedule.
•Presenting garments according to the company’s guidelines in an inviting and exciting way.
•Preparing daily replenishment according to the shop sales and the customers’ orders or request.
•Feedback on a daily basis to the shop manager about sales.
•Plans and implements all store campaigns
Company industry:
Retail & Wholesale
Job role:
Accounting and Auditing

Sales Assistant

February 2015 - October 2015

Fatal Group

February 2015 - October 2015

Communication with the office, operation manager and the other shops.
•Arranging staff schedule.
•Presenting garments according to the company’s guidelines in an inviting and exciting way
•Preparing daily replenishment according to the shop sales and the customers’ orders or request.
•Feedback on a daily basis to the shop manager about sales.
Company industry:
Merchandising
Job role:
Sales

Sales consultant

June 2013 - December 2014

Blom Bank

Beirut, Lebanon

June 2013 - December 2014

Accomplish retail sales for Blom.
•Conduct monthly market studies.
Company industry:
Banking
Job role:
Sales

General Assistant

November 2010 - September 2012

Alamco Company

November 2010 - September 2012

Company industry:
Installation & Technical Services
Job role:
Customer Service and Call Center

Senior sales

February 2009 - September 2010

Azadea Group

Beirut, Lebanon

February 2009 - September 2010

Azadea Group, Punt 0 Roma (Beirut souks) Feb 2009 - Sep 2010
•Processing payments.
•Assisting customers in order to help them find what they need.
•Ensuring stock levels are well maintained.
•Promoting store cards or special offers.
•Providing customers with information on pricing and product availability.
•Handling customer complaints or handing customers on to management
Company industry:
Retail & Wholesale
Job role:
Sales

Cashier & Customer Service

January 2007 - January 2009

Spinneys

Beirut, Lebanon

January 2007 - January 2009

-Communicate with my colleges
-Help the customers and understand their needs.
-Presenting garments according to the company’s guidelines in an inviting and exciting way
-Preparing daily replenishment.
-Feedback on a daily basis to our supervisor
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

American University Of culture & Education

January 2014

January 2014

High school or equivalent, Banking and Finance

:

Byblos Institute

January 2009

January 2009

High school or equivalent, Banking and Finance

Sales and commercials relations

Amlieh School

January 2008

January 2008

High school or equivalent, Life Science

Lebanon

:

Skills

Operation
Expert
Operation
Expert
Supervisory Skills
Expert
Supervisory Skills
Expert
Sales Coordination
Expert
Sales Coordination
Expert
Sales
Expert
Sales
Expert
Insurance
Expert
Insurance
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
PRESENTATION SKILLS
Expert
PRESENTATION SKILLS
Expert
CASHIER
Expert
CASHIER
Expert
MARKETING
Expert
MARKETING
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
ORGANIZATIONAL SKILLS
Expert
ORGANIZATIONAL SKILLS
Expert
PRICING
Expert
PRICING
Expert
RETAIL
Expert
RETAIL
Expert
RETAIL SALES
Expert
RETAIL SALES
Expert
SALES
Expert
SALES
Expert
Operation
Expert
Operation
Expert
Supervisory Skills
Expert
Supervisory Skills
Expert
Sales Coordination
Expert
Sales Coordination
Expert
Sales
Expert
Sales
Expert
Insurance
Expert
Insurance
Expert

Languages

Arabic
Expert
English
Intermediate
French
Expert

Hobbies

  • Reading; swimming ; sport