Store manager
Apparel group
مجموع سنوات الخبرة :4 years, 9 أشهر
Apparel group -Dune London- Assima mall
Store manager -Start 1st August until now President
Store Manager experience in retail sales with achievement include:
- Demonstrated the ability to increase customer satisfaction, excelling in customer service and selling techniques.
- Bulidinga successful team, Motivating others and and drive results.
- Used my skills to maximize the sales, achieved business plan increased profit and reduced loss.
- Take every opportunity to succeed our company.
PROFILE
Proven ability to lead and manage a team professionally. Organized and diligent with excellent communication skills. Resourceful and always willing to work under pressure.
CONTACT
PHONE:
+965 51726600
EMAIL:
sobhisara454@gmail.com
ADDRESS:
AL Khansa Street Salmiya Kuwait
HIGHLIGHTS
• Team Leadership
• Performance reviews
• Goal Attainment
• Policy Empowerments
• Inventory Management
• Strategic Planning EDUCATION
Cairo University
Department of Commerce
Grade - 4
WORK EXPERIENCE
Alshaya Group - Store Manager (NYX Professional Make Up)
04- June 2018 - May 2020
• Manage a team including; in store training, motivation, coaching, development, disciplinary and performance appraisals.
• Implement store layout, visual merchandising, stock and fixture positioning according to brand guidelines. Manage stock replenishment and availability, product launches and promotions.
• Ensure store is fully compliant administratively and procedurally according to company guidelines and deadlines.
• Ensure communication is effective throughout store and back to brand team.
• Weekly /daily analysis of commercial reports and implementation of action plans where necessary.
• Manage manpower planning according to needs of business, whilst considering trading patterns/events.
Beduoin Company - Make-up Artist ( Giorgio Armani Kuwait )
11- November 2013 - 18- April 2018
• Greet customer and ascertain what each customer wants or needs.
• Recommend, select and help locate or obtain merchandise based on customer needs and desires.
• Exchange merchandise for customers and accept returns clean shelves, counters and tables.
• Assist the store manager and the team to hit our targets and develop the performers.
• Collect feedback from our customer (VOC).
• Responsible for achievement of department division / unit productivity and quality goal.
• Provide excellent customer service according with luxury standard.
• Apply professional makeup.
SKILLS
• Ability to communicate effectively in English, both orally and in writing.
• Strong influencing and communication skills.
• Ability to pick up new skills and knowledge quickly.
• Hard worker, accurate and team player.
• Customer Services Skills.
• Innovation & creative problem solving.
• Proven capability managing multiple activities.
• Delivers results and contributes new ideas.
• Computer Literate
Managment
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