Sara Chemaly, Assistant Events Manager and Customer Care

Sara Chemaly

Assistant Events Manager and Customer Care

Jeita Country Club

Location
Lebanon - Beirut
Education
Bachelor's degree, Hospitality and Events Management
Experience
8 years, 10 Months

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Work Experience

Total years of experience :8 years, 10 Months

Assistant Events Manager and Customer Care at Jeita Country Club
  • Lebanon - Beirut
  • October 2018 to February 2020

-Handling the club's seasonal events decoration.

-Handling all fitness classes schedules and
attendance.

-Preparing and sending emails to our customers
regarding new classes and events.

-Receiving costumer complaints, and finding appropriate solutions for every inquiry.

-Managing and supervising the employees on the events set up.

-Following up with clients on birthday event parties.

-Handling the club's social media outlets like Instagram and Facebook.

Cashier at skykids - jeita country club
  • Lebanon - Beirut
  • May 2011 to September 2018

sky kids, kids' playground.

-Animator for kids' events.
-Supervisor for kids' events.
-Assistant Events Manager.

Floor Supervisor and Reservations Manager: at Mix Fm Radio Station
  • Lebanon
  • March 2017 to August 2018

MIX Fm Radio Station -
Jungle Love Event-Faraya, Lebanon August 14th, 2018
Floor Supervisor and Reservations Manager:

-Handling phone calls during the event.
-Confirming reservations.
-Planning Floor set up.
-Handling hostesses’ duties and performance.

Decadeath Halloween Party -Saint Georges Hotel, Zaytouna Bay Street October 28th, 2017

-Assistant Floor Manager

Decadance in the Mountains”, Faraya, Lebanon August 14th, 2017

-Floor Supervisor

Bryan Adams Concert-Biel, Beyrouth - Lebanon March 11th, 2017

-Runner, Backstage Staff

Assistant Events Manager and Head of operations at Mia-Media Interactive Agency”
  • Lebanon - Beirut
  • October 2017 to May 2018

MIA “Media Interactive Agency”-
Turkey, Bodrum May 6, 2018 - May 10, 2018 Launching event for Whirlpool

-Setting up table display.
-Supervising event’s flow of action.
-Supervising hostesses’ duties and performance.



MIA “Media Interactive Agency” -
O Ciel venue, Dbayeh, Lebanon October 2nd, 2017 “Nissan Launch of the New 2018 X-TRAIL”,

-Head of Hostesses

Education

Bachelor's degree, Hospitality and Events Management
  • at Notre Dame University
  • September 2013
High school or equivalent, Lebanese Baccalaureate in Economic and Sociology
  • at College Saint Michel
  • June 2013

Specialties & Skills

Customer Care
Team Building
Social Communication
Events Organizing
Work Planning
ASSETS RECOVERY
LEADERSHIP
ORGANIZATIONAL SKILLS
SUPERVISORY SKILLS

Social Profiles

Languages

Arabic
Expert
English
Expert
French
Expert

Memberships

Scout du Lebanon, Saint Michel Jeita
  • Cheftaine Louveteaux
  • October 2016

Training and Certifications

Bed Making, Horeca (Certificate)
Date Attended:
April 2016