سارة عيد

• Managed end-to-end enterprise sales cycles for AI-powered automation and agentic AI
solutions
• Presented AI solutions to clients, clearly articulating features, benefits, and technical value
• Conducted discovery sessions to gather client requirements and advise on optimal AI solution
fit
• Collaborated with technical teams to coordinate smooth solution implementation post-sale
• Developed tailored proposals, technical documentation, and client-facing reports
• Built and maintained strong client relationships through regular calls, meetings, and product
demonstrations
• Managed sales of Odoo ERP solutions as part of an official partnership, analyzing client
requirements and recommending tailored modules to address business needs, improve
workflows, and enhance operational efficiency.

• Managed a portfolio of client accounts through proactive calls, on-site visits, and regular follow
ups
• Analyzed client requirements and recommended appropriate IT solutions to support business
objectives
• Managed and supported Microsoft licensing for clients, providing guidance on solution
selection and renewals
• Coordinated with technical teams to ensure smooth and timely implementation of IT solutions
• Assisted in preparing proposals, technical documentation, and client performance reports
• Handled government tenders and submissions via the Etimad platform, ensuring compliance
with requirements and deadlines
• Promoted and sold Cisco infrastructure and end-user solutions across enterprise and SMB
clients

• Managed client relationships through calls, on-site visits, and regular follow-ups to drive
satisfaction and retention
• Gathered and analyzed client requirements to support accurate and competitive IT solution
delivery
• Coordinated with technical teams to align proposed solutions with client business needs
• Managed and supported Microsoft licensing for clients, providing guidance on solution
selection
• Handled government tenders and submissions via the Etimad platform, ensuring compliance
and on-time delivery
• Promoted and sold Dell infrastructure and end-user solutions across enterprise and SMB
clients

• Served as the technical voice in enterprise and SMB sales engagements for Dell solutions and
Cisco Systems
• Conducted in-depth discovery sessions to understand client infrastructure requirements and
business goals
• Designed and proposed tailored solutions covering servers, storage, networking, and end-user
compute
• Prepared technical presentations, proposals, and solution documentation to support deal
progression
• Acted as trusted advisor to clients, clearly articulating solution value and competitive
differentiation

• Assisted in IT solution sales activities and client requirement gathering
• Maintained documentation of client needs and technical discussions
• Supported preparation of solution proposals and client-facing reports
• Provided day-to-day IT support and troubleshooting for hardware, software, and network
issues
• Built foundational skills in client relationship management and solution pre-sales activities