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Sara Fares, Senior Sales Expert

Sara Fares

Senior Sales Expert·Philip Morris International

Egypt

Bachelor's degree, Education And Psychology

Work experience

Total years of experience: 8 years, 7 months

Senior Sales Expert

June 2020 - September 2025

Philip Morris International

Cairo, Egypt

June 2020 - September 2025

• Leading sales initiatives and business expansion.
• Enhancing customer relationships and driving revenue growth
• Worked closely with shift manager to solve problems and handle customer concerns.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up
customers.
• Helped customers complete purchases, locate items and join reward programs.
• Increased sales by offering advice on purchases and promoting additional products.
• Assisted customers with locating and choosing merchandise in store departments.

Company industry:
FMCG
Job role:
Sales

Sales Manager

March 2020 - December 2022

L’Oréal Paris

Cairo, Egypt

March 2020 - December 2022

• Managed key accounts and expanded business opportunities.
• Developed strong relationships with high-profile clients.
• Trained & oversaw staff members to ensure professional service.
• Implemented different strategies to ensure target sales achieving.

Company industry:
Perfume & Cosmetics
Job role:
Sales

Sales Manager

March 2019 - February 2020

Zara

Cairo, Egypt

March 2019 - February 2020

• Oversaw retail operations and sales strategies.
• Improved customer satisfaction and streamlined processes.
• Managed stock transfer from warehouse to branch.
• Arranged branch visual merchandising.

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Supervisor

January 2018 - December 2018

Britich American Tobacco

Cairo, Egypt

January 2018 - December 2018

• Lead a high-performing sales team to exceed targets.
• Developed marketing strategies to enhance product positioning.

Company industry:
Sales Outsourcing
Job role:
Sales

Customer Service Supervisor

January 2017 - January 2018

Vodaphone

Alexandria, Egypt

January 2017 - January 2018

• Managed sales team and improved customer engagement.
• Increased revenue by optimizing sales strategies.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

Cairo University

September 2025

September 2025

Bachelor's degree, Education And Psychology

Egypt

GPA (rating): Very good

GPA (rating): Very good

Skills

Customer Service

Expert

Management

Expert

Accounting

Expert

Marketing

Expert

Administration

Expert

Project Management

Expert

BUSINESS DEVELOPMENT

Intermediate

BUSINESS EXPANSION

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

LEADERSHIP

Intermediate

OPERATIONS

Intermediate

PRICING STRATEGIES

Intermediate

RETAIL EXPERIENCE

Intermediate

SALES

Intermediate

SALES MANAGEMENT

Intermediate

TEAM LEADERSHIP

Intermediate

Languages

Arabic

Beginner

English

Beginner

Training and Certifications

Certifications
Philip Morris International Certificate Of Appreciation