Field researcher
Planning and Statistics Authority
Total des années d'expérience :1 years, 10 Mois
• Proactively coordinated and provided the necessary support for the research projects of the organization.
• Surveyed, case studies and interviewed face to face participants, where English Medical terminology was used.
• Used questioning and listening skills that support effective communication with native English speakers.
• First point of contact for analysis, update and oversight of the end-to-end Hayya process.
• Resolve any customer issues to meet customer expectations and satisfaction.
• Validation and Approval for FIFA Hayya cards.
• Escalating critical issues to meet customer expectations and satisfaction.
• Act as a liaison between Hayya support team and client group guest manager to resolve FIFA fan queries and issues.
Taught the principles of the English language and delivered successful courses that helped students meet their learnings goals.
• Preformed data entry of material from source documents to a remote computer database.
• Maintained excellent attendance records, staying ahead of schedule with regards to deadlines.
reports, letters, spreadsheets and memos.
• Upon request from administration, translated, proofread notes, letters, official documents and other material From English to Arabic and vice versa.
• Acted as an effective liaison between the administrative office and other departments.