Sara Hameed, Office Administrator

Sara Hameed

Office Administrator

Ruwais Fertilizer Industries (FERTIL)

Location
United Arab Emirates
Education
Bachelor's degree, English Literature
Experience
15 years, 6 Months

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Work Experience

Total years of experience :15 years, 6 Months

Office Administrator at Ruwais Fertilizer Industries (FERTIL)
  • United Arab Emirates
  • April 2015 to December 2015

Role: Administration & Secretarial
Duties and responsibilities
* Greeting guests who are visiting the office and direct them to the appropriate staff member.
* Maintaining calendars and meetings schedule.
* Liaising with other departments to follow up tasks.
* Arranging outgoing correspondence, memorandum and letters.
* Receives incoming mails, correspondence and distribute them.
* Answering the incoming calls and direct them.
* Prepare stationary and office equipment requisitions.
* Maintain a physical and electronic filing system and keep it updated.

Secretary at GEMS Cambridge International School
  • United Arab Emirates - Abu Dhabi
  • October 2014 to December 2014

Role: Administration & Secretarial
Duties and responsibilities
* Perform a wide range of secretarial duties, as relevant to the job scope, and maintain accurate
and detailed records, databases, and files.
* Keep up to date on regulations and procedures, and notify relevant school administrators of any
changes.
* Performing eSIS required student records, .
* Handling Teachers and staff applications.
* Ensure the school policies, procedures, and codes of conduct are followed at all times.
* Attend staff meetings and serve on committees as required.
* Perform other duties as requested by direct line managers / supervisors.

Secretary at United School of Baniyas
  • United Arab Emirates - Abu Dhabi
  • September 2013 to September 2014

Role: Administration & Secretarial
Duties and responsibilities
* Handling students’ admissions and registration.
* Providing secretarial and administrative duties related to enrollment and any other duty assigned as needed.
* Performing tasks assigned by management as required.
* Greeting prospective parents, giving information about the school and guiding them through admission
process.
* Handling incoming calls, and responding to parents’ emails related to admissions or providing information
requests.
* Calling parents for assessment and providing feedback of applications.
* Reporting status of available places in the school by preparing statistic reports
* Enrolling students, and helping to put them in the right classes and making sure of complying with right
procedures.
* Making sure of the admissions process and to have the right documentation, which is compatible with
registration requirements.
* Performing students’ enrollment, withdraws, and transfer process on eSIS system.
* Maintaining accurate database for new accepted and current students and generating reports and statistics
to other departments (Finance, Management…) as required.
* Doing (English/ Arabic) correspondence
* Handling electronic and physical filing system of documents.
* Doing documents translation as required.

Executive Secretary at Mace Engineering & Contractors Company
  • United Arab Emirates - Abu Dhabi
  • July 2012 to September 2013

Role: Administration & Secretarial
Duties and responsibilities
* Greeting guests and people who are visiting the office, direct them to the appropriate staff
member.
* Receive, direct and relay telephone, fax and mail messages, and sending the office mail by
courier.
* Arranging Board Meetings ( related documents, taking and distributing minutes of meeting…),
scheduling other meetings and appointments, and doing calendars arranging & maintenance.
* Preparing English /Arabic correspondences (letters, faxes, memos) and handling office petty cash.
* Replying the Director routine correspondence and managing the Director electronic diary.
* Arranging executive staff travel issues (reserving tickets, accommodation and car) as required.
* Arranging electronic / physical filing system of office documents and maintaining records.
* Placing orders and organizing stationary and office supplies
* Providing administrative liaison with other departments to follow required tasks, office and staff
issues.
* Arranging the Director personal issues, travel arrangements and hotel booking.
* Managing and reviewing director documents filing.
* Booking the Director meetings, preparing related documents and making sure of all meeting
arrangements.
* Arranging and managing events as required.

Sales Coordinator at Bin Salmeen Computers
  • United Arab Emirates - Abu Dhabi
  • August 2007 to July 2012

Role: Administration & Secretarial
Duties and responsibilities
* Compose and prepare correspondence (Arabic /English), reports, presentations, and maintain
appropriate files.
* Conduct daily administrative activities in the office. Supervise activities of the office staff (filing,
telephone answering, and preparation of documents, record retention, faxing, and mail
distribution).
* Maintain and update calendars, organize appointments, coordinate with other departments to
achieve efficient office flow and employee productivity.
* Doing search for new customers, arranging lists and calling them for new sales accounts opening.
* Respond to internal and external inquiries on various aspects up to a certain level set by the
company.
* Contact clients to provide support such as obtaining information, preparing required quotations,
receiving purchase orders.
* Assure all contracts are documented and delivered properly and doing customer service on the
best level, follow up on client inquiries and complaints.

Office Manager at Rainbow Printing Industries
  • United Arab Emirates
  • November 2006 to May 2007

Role: Secretarial
Duties and responsibilities
* Receive incoming memos, submissions, and reports and distribute them.
* Prepare reports, letters and other documents, open, sort, and distribute incoming correspondence,
including faxes and email.
* Prepare responses to correspondence containing routine inquiries and preparing travel
arrangements.
* Filing documents, records, and reports - arrange & coordinate events & exhibitions.
* Perform general office duties such as ordering supplies, maintaining records.
* Arrange and attend meetings in order to record minutes of meeting and distribute them

Executive Secretary at Tuleimat Steel Company
  • Syria - Homs
  • October 2005 to November 2006

Role: Secretarial
Duties and responsibilities
* Review memos, submissions, and reports in order to distribute them.
* Prepare, reports, memos, letters and other document, open, sort, and distribute incoming
correspondence, including faxes and email.
* Prepare responses to correspondence containing routine inquiries.
* Doing travel arrangements.
* Filing documents and performing general office duties such as ordering supplies, maintaining
records.
* Arrange and attend meetings, taking minutes of meeting and distribute them.

Secretary at Gulf Echo Marketing Co
  • Syria
  • December 2003 to August 2005

Role: Secretarial
Duties and responsibilities
* Organize and coordinate meetings, arrange and confirm appointments.
* Perform travel arrangements.
* Schedule, type and distribute minutes of meetings.
* Maintain schedules and calendars.
* Handle incoming & outgoing correspondences and calls.
* Set up and maintain filing systems & maintain databases.
* Communicate verbally and in writing to answer inquiries and provide information.

Accounts clerk at Champion Company
  • Syria - Homs
  • January 1999 to November 2002

* Prepare invoices, delivery notes, inventory release and customer accounts records.
* Maintains accounts files, documents, reports and records.
* Enter purchasing & selling transactions data into the system.
* Researching, tracking, and resolving (or properly referring) accounting or documentation problems.
* Maintains contact with other departments to finish work tasks.
* Audit daily sales reports submitted by Sales Department.

Education

Bachelor's degree, English Literature
  • at Al Baath University
  • January 2005

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Specialties & Skills

Organizing
Time Management
Documentation
Office Administration
DATABASE ADMINISTRATION
GESTIÓN DE ARCHIVOS
LETTERS
MEETING FACILITATION
MICROSOFT MAIL
SECRETARIAL
TRAVEL ARRANGEMENTS
DOCUMENTATION
purchasing
marketing
office administration

Languages

Arabic
Expert
English
Expert

Training and Certifications

Office Procedures Course (Training)
Training Institute:
Focus Training Center
Presentation Skills Course (Training)
Training Institute:
Focus Training Center