Customer Service Representative
"Emirates National Bank OF Dubai"
Total years of experience :3 years, 2 Months
- Organizing meetings and conference for VIPs - Receiving private phone calls and make calls - Handling all the confidential calls - Knowledge of bank's products and services - Provide professional advice and alternatives solutions to customer's request and queries and - Give customers a positive impression of themselves and the ENBD Bank - Establish effective relationships with customers - Help plan, organize and support inbound campaigns in coordination with marketing/sales campaigns - Handle transaction inquiries on the telephone and to sell the complete range of retail products in a customer friendly way