Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Thank you. Your report has been submitted and will be reviewed shortly.
Olha Ziuzkova, Customer Service Engineer

Olha Ziuzkova

Customer Service Engineer·Ajax Systems

Ukraine

Bachelor's degree, Degree in Computer Science

Work experience

Total years of experience: 6 years, 1 months

Customer Service Engineer

January 2021 - January 2025

Ajax Systems

Kyiv, Ukraine

January 2021 - January 2025

Diagnosed, repaired, or replaced faulty hardware
Communicated with clients and internal QA, R&D, and production teams
Improved RMA processes and qualitytracking systems
Supported 100+ clients monthly and reduced ticket resolution time by 20%

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Service Manager

January 2020 - January 2021

- Servis "Tsyfra" LLC

Chernivtsi, Ukraine

January 2020 - January 2021

Accepted devices for repair, performed diagnostics
Entered records into CRM, tracked warranties, liaised with manufacturers

Company industry:
IT Services

Junior Manager

January 2019 - January 2020

InStyle (Private Company)

Chernivtsi, Ukraine

January 2019 - January 2020

Managed warehouse documentation and product flow
Maintained records in the internal database
Assisted in logistical operations across office and store
Promoted from Junior Engineer role

Company industry:
Administration Support Services

Education

Lviv Polytechnic National University

January 2023

January 2023

Bachelor's degree, Degree in Computer Science

Ukraine

Chernivtsi Polytechnic College

January 2017

January 2017

High school or equivalent, Specialist in Software Development

Ukraine

Skills

CUSTOMER SERVICE

Expert

COMPUTER SCIENCE

Intermediate

SOFTWARE DEVELOPMENT

Intermediate

COMPUTER REPAIR

Intermediate

PROACTIVITY

Expert

ENGINEERING SUPPORT

Expert

PROJECT MANAGEMENT

Expert

PROJECT SPONSORSHIP

Intermediate

COMPLIANCE MANAGEMENT

Intermediate

RESEARCH AND DEVELOPMENT

Intermediate

Languages

English

Native Speaker

Polish

Native Speaker

Ukrainian

Expert