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Sara Ragab, AdministrativeAssistant–

Sara Ragab

AdministrativeAssistant–·ImpactCompany

Egypt

High school or equivalent, Language

Work experience

Total years of experience: 1 years, 6 months

AdministrativeAssistant–

January 2025 - August 2025

ImpactCompany

Cairo, Egypt

January 2025 - August 2025

Assisted in dailyoffice operations and administrativetasks.
Prepared and organized documents, reports, and correspondence.
Supported the HR and marketing teamswith data entryand filing.
Coordinated meetings, schedules, and internal communications.
Contributed to improving workflowefficiencyand team productivity.
Company industry:
Sales Outsourcing
Job role:
Administration

Call CenterAgent–Orchida

March 2022 - December 2022

Soft

Cairo, Egypt

March 2022 - December 2022

Handled incoming and outgoing customercalls in a professional manner.
Provided accurate information aboutcompany products and services.
Resolved customer inquiries and complaints effectively.
Maintained records ofcustomer interactions and transactions.
Worked as partofa team to achieve call centertargets.
Company industry:
IT Services

Education

FacultyofArts,Ain Shams University–

January 2025

January 2025

High school or equivalent, Language

Egypt

Skills

Working Under Pressure
Expert
Working Under Pressure
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
AutoCAD
Expert
AutoCAD
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CORPORATE FORECASTING
Intermediate
CORPORATE FORECASTING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ENTHUSIASM
Intermediate
ENTHUSIASM
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate

Languages

Arabic

Expert

Turkish

Expert

English

Expert

Training and Certifications

Certifications
ICDL Certified (International Computer Driving License)
ICDL (International Computer Driving License) Marketing Course Human Resources & Marketing Course