سارة رمضان

• Products and solutions awareness Campaigns for Small and Medium Enterprises.
• Feasibility studies (Marketing Section).
• Marketing Planning.
• Digital Marketing

Kuwait Nationl Cinema Company ( Tamdeen ) 9/6/2019 - Till present

Admin assistant ( CEO of KNCC )

• Maintaining executive’s agenda and assist in planning appointments, board meetings, conferences, etc. and Alert manager about cancelations or new meetings.
• Attending meetings and keep minutes.
• Receiving and screening phone calls and redirecting them when appropriate.
• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
• Keeping Daily record and filing of documents.
• Prepare reports and correspondence accurately.
• Ensure efficient and effective administrative information and assistance.

Al Rai Newspaper 16/1/2015- 30/6/2018

Executive assistant ( production Department )

• Typing all kinds of formal letters and memo’s.
• Organizing the meetings to the top management & preparing the time schedule and all duties.
• Setup the purchase orders to the suppling companies to supply all the departments.
• Responsibility of the Dept. bitty cash.
• Doing all the secretarial duties (Typing, filing, answering phones, taking messages, using internet & searching engine.
• Following up the invoices payment, and organizing meetings, CV’s of applicants to send it to the HR department to do the needful.
• Preparation of files, forms, memos, circulars, correspondences, working contracts.
• Preparing daily and monthly reports, coordinating with representatives & messengers.

Gulfnet ( United Networks) 16/12/2012-till present \n \nRetention officer ( Retail Department) \n• Maintain excellent knowledge of our products and services in order to understand customers' needs. \n• Respond to incoming requests for cancellation of services and convince our customers to remain with us. \n• Identify opportunities to turn dissatisfied customers into happy customers. \n• Report regularly to team leader on all activities relating to the role. \n• Do the general office issues, Telephone calls manner, customer service or sales role.

United foodstuff industries group 8/5/2012- 15/12/2012

Marketing assistant
• Updates competitor database by inputting data from field sales; and summarizing information, graphs, and distributing reports.
• Organizing and hosting presentations and customer visits.
• Assisting with promotional activities.
• Visiting customers/external agencies.
• Being confident and having commercial awareness.
• Having creativity, good team work skills and communication skills.

Zain Telecom 31/7/2011- 2/5/2012
Customer service
• Serving customers and know what they need.
• Market the services and the products in the branch.
• Deal with customers face to face and get experience in communication field.
• Having communication skills and being always friendly with the customers.

Ahli United bank 16/3/2011-25/7/2011
( Legal & General Gulf Takaful)

Financial advisor
• Advising customers to have saving and protection plans.
• Dealing with all types of customers.
• Being friendly, professional, and helpful to the customers' needs.
• Arranging the files, appointments and calls.

15/7/2007 - 1/8/2007
Trainee Kuwait City, Kuwait


• Provided Customer Service for branch's clients
• Provided Internal/ External Transfers
• Promoted bank products to include Personal Accounts & Credit Cards
• Responsible for answering and calls, opening and closing accounts