Sara Rasmy

• Ensure that staffs follow departmental policies and procedures.
• Evaluate department performance and develop action plans for
improvements.
• Provide excellent customer service and ensure customer satisfaction.
• Develop best practices for operational efficiency.
• Ensure that team responds to customer queries and concerns in timely and
accurate manner.
• Assist in developing employee safety and risk management programs.
• Motivate employees to achieve department goals and mission.
• Assist in employee recruitment, orientation, performance evaluation,
retention and termination activities.
• Organize job trainings and cross trainings to employees to achieve
department objectives
• Plan and delegate workload to employees.
• Ensure that work assignments are completed on time.
• Develop a positive and safe working environment for employees.