Sara Terrazi, Executive Assistant to the Region President,

Sara Terrazi

Executive Assistant to the Region President,

Parsons International Limit

Lieu
Émirats Arabes Unis
Éducation
Baccalauréat, Business Administration
Expérience
17 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 4 Mois

Executive Assistant to the Region President, à Parsons International Limit
  • Émirats Arabes Unis - Abu Dhabi
  • Je travaille ici depuis septembre 2014

• Support the President to manage workload and activities.
• Coordinate and maintain the diary of the President including organizing of all appointments, meetings, and travel arrangements.
• Monitor, respond to, and redirect general enquiry emails as appropriate.
• Identify, anticipate, and prepare information requirements of the President for meetings, appointments, presentations etc and follow up inward and outwards requests for information, outstanding reports, and correspondence.
• Arrange meeting rooms for internal and external meetings as requested, and in advance for recurring meetings.
• Schedule team meetings, prepare agenda, and draft minutes.
• Attend Board of Directors meetings, take minutes, and be point of contact for Directors.

Personal Assistant (PA) to Group Executive Director à Al Jaber Group
  • Émirats Arabes Unis - Abu Dhabi
  • août 2013 à août 2014

• Reports to al Jaber Group Executive Director
• Supporting the administration work for all Al Jaber Group of companies
• Responsible for providing valuable administrative support to the group executive director
• Reading, monitoring and responding to the director’s email
• Answering calls and handling queries
• Preparing correspondence and commissioning work on the director’s behalf
• Liaising with staff, clients, etc.
• Managing the director’s electronic diary and book for meetings
• Organizing travel and preparing complex travel itineraries,
• Attend meetings with the director’s to take notes/minutes and assist when required
• Planning, organizing and managing events
• Coordinate the companies group budget and prepare a report for the director
• Conducting research on the internet
• Writing reports and executive summaries
• Preparing presentations
• Preparing papers for meetings
• Managing and reviewing filing and office systems
• Sourcing and ordering stationery and office equipment,

Personal Assistant (PA) to Executive Director à Al Jaber Group
  • Émirats Arabes Unis - Abu Dhabi
  • juin 2012 à août 2013

• Report to Industries and Trading executive director
• Supporting the administration work for 21 companies
• Devising and maintaining office systems, including data management and filing;
• Arranging travel, visas and accommodation and, occasionally, attending with the manager to take notes or dictation at meetings or to provide general assistance during presentations.
• Organizing and maintaining diaries and making appointments;
• Dealing with incoming email, faxes and post, often corresponding on behalf of the manager;
• Taking dictation and minutes;
• Carrying out background research and presenting findings;
• Producing documents, briefing papers, reports and presentations;
• Organizing and attending meetings and ensuring the manager is well prepared for meetings;
• Liaising with clients, suppliers and other staff.

Sales Coordinator à Technogym UAE
  • Émirats Arabes Unis - Abu Dhabi
  • juin 2011 à juillet 2012

• Assist the company to gain better market share by identifying, recommending and implementing improved selling market strategies.
• Ensure potential customers are provided with reliable and accurate advice regarding the products.
• Plan, design and conduct appropriate marketing and selling strategies for individuals and corporate levels.
• Prepare and providing various sales reports for the manager.
• Assist when required with any internal project undertaken.
• Coordinates the activities of the company project or program; coordinates company events; coordinates department computing and software resources, which may include a web page.
• Maintains company databases, budgets, cash controls, and accounting and purchasing records; coordinates billing to company; maintains accounts receivable database system.
• Maintain and developing relationships with existing customers in person and via telephone calls and emails.
• Creating detailed proposal documents, often as part of a formal bidding process that is largely dictated by the prospective customer.
• Recording sales and order information and sending copies to the sales office, or entering into a computer system.

Sales à Richmond Group. / Cartier Jewelry.
  • Émirats Arabes Unis - Abu Dhabi
  • janvier 2010 à avril 2011

• Produce daily, weekly and monthly reports.
• Ensure proper opening and closing of the cash.
• Arrange private appointment with VIP customers and ensure their satisfaction.
• Providing feedback from clients in order to access possible improvements to existing products and also the need for new products.
• Maintaining accurate customer database for reporting, mailings, and marketing programs.
• Participating in industry events and conferences.
• Developing a strong product knowledge as well as customer knowledge.
• Initiating and leveraging sales opportunities with the existing and prospective customers while developing and maintaining key clients.
• Exceeding or meeting personal sales targets while demonstrating a solid customer focus. In charge of jewellery safe and display

Sales à CHALHOUB GROUP - Dior
  • Émirats Arabes Unis - Abu Dhabi
  • décembre 2006 à janvier 2010

• Ensure that customers have a rewarding experience that kept them coming back time after time.
• Assist in training all cashiers in all front-end policies and procedures, including training of new cashiers and cross training of other associates.
• Provide product knowledge to customers and work as part of a team to meet individual, department and store objectives.
• Oversee compliance of cashiers with established Company policies and standards, such as safekeeping of Company funds and sales record-keeping procedures.
• Respecting Visual Merchandising guidelines.
• Great ability to work effectively under pressure.
• Represent the company and the store in the local community.
• Demonstrate excellent customer service skills, meeting hourly selling and expressed credit goals.
• Communicate customer’s requests to management.
• Authorize and ensure validity of customer returns, exchanges, check authorizations, and voids.
• Assist in communicating all information to cashiers regarding special promotions and sale items.
• Expedite front lines, directed flow of customers, and ensured that each customer received outstanding customer service by providing a friendly environment, which include greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service
• Prepares and processes confidential correspondence, reports, agendas, and general papers; composes and types routine correspondence, memos, letters, reports, etc.; processes exams, forms, schedules, contracts, grants, and general correspondence; prepares and edits papers, reports, agendas, and/or manuscripts for publication.
• Arranges conferences and meetings; prepares and assembles materials; makes, confirms, and processes travel arrangements and expense reports; schedules appointments and arranges meetings; screens phone calls; maintains schedules and calendars; monitors inventory

Éducation

Baccalauréat, Business Administration
  • à School of Professional Science and Technical
  • juin 2004

Specialties & Skills

ICDL - Excellent knowledge in MS Office applications

Langues

Arabe
Langue Maternelle
Anglais
Expert
Français
Moyen

Formation et Diplômes

Effective Deal with Customer Queries, Problems and Complaints (Formation)
Institut de formation:
Effective Deal with Customer Queries, Problems and Complaints
Date de la formation:
May 2009
Administrative Assistant & Secretarial Skills (Formation)
Institut de formation:
KHAWARIZMI
Date de la formation:
June 2013
Deliver Good Customer Service (Formation)
Institut de formation:
Deliver Good Customer Service
Date de la formation:
May 2009
Communications Methods (Formation)
Institut de formation:
Communications Methods
Date de la formation:
May 2009