Recruiter
Raya Holding
Total years of experience :16 years, 4 Months
• I receive hiring requests from Operations Department
• Perform searches for qualified candidates according to relevant job criteria, using databases, Internet recruiting resources, walk ins, media, and employee referrals
• Screening potential candidates CVs, conducting on the phone interview with candidates & scheduling interviews with candidates accepted from the phone screening
• Conducting first interview with candidates who passed the pre-employment test
• Coordinate with Operations & candidates accepted from first interview for scheduling second interview attended by me as a panel interview
• Enter data of accepted candidates on the Recruitment application on the WFM & on the Training Template
• Audit on the filling of the candidates documents required as per the COPC approach
• Update the Recruitment metrics on monthly basis to measure the On Time and Recruitment Quality as per the COPC Approaches
• Present 2008: Dorcas Aid International, Board of Young Dorcas, Egypt
• Being a part of preparation of a fundraising events
• Dealing with attendees of the event as usher
• Field Trips to Menya preparing a day for poor people
• Being a part of a team consists of 15 leaders in preparing camps in Alexandria for 35 girls from Menya
• 2008: A three days Leadership course "Leaders are made or born?"
• 2004: Participating in "AFS" American Scholarship Program
• 2004: Participating as a camper in the "Wadi Sports Camp"
• 2001: Participating in the YMCA camp in (Canada)
• Working in the International Customer Service Center.
• Dealing with the United Kingdom Customers as a Technical Support Agent.
• Handling Technical Problems concerned with the Home Appliance and Audio Visual.
Since July2010 till July 2011: Working at Tele-Performance ~ Egypt
Department: Technical Support
Position: Technical support agent
Job Description: • Working in the International Customer Service Center.
• Dealing with the United Kingdom Customers as a Technical Support Agent.
• Handling Technical Problems concerned with the Home Appliance and Audio Visual.
• Bachelor of Arts - Bachelor of Arts, Guiding Tourism Department, Ain Shams University. • Accumulated Grade: Good. • Major: Guiding Tourism (English section)
• General certificate of secondary education - June 2006 - with a score of 85%, Port Said School Cairo.
• 1993- 2004 Manor House School, Giza