Product Owner & Coordinator
Naviparking
مجموع سنوات الخبرة :4 years, 8 أشهر
- Successfully developed and implemented a long-term product roadmap, addressing future challenges and immediate needs
- Managed the development of both B2B and B2C products, demonstrating proficiency in meeting diverse market demands
- Conducted frequent releases to gather valuable customer feedback and drive continuous product enhancements
- Drove a 60% expansion in product offerings by enhancing development efficiency and streamlining customization based on customer needs
- Drove the development of a scalable products, reducing technical debt and optimizing product efficiency
- Successfully converted complex business requirements into technical strategies and user stories achieving significant outcomes
- Initiated collaborative workshops with stakeholders, gathering insights for innovative product enhancements
- Performed Metrics and KPI analysis for data-driven product enhancements.
- Contributed to shaping the products vision and strategy from its inception, aligning with long-term goals
- Accelerated market entry by achieving a Minimal Viable Product (MVP) at early stages, enabling rapid product sales with minimal development cycles
- Oversaw end-to-end Agile product development.
- Implemented user-centric design principles, resulting in a more intuitive product interface
- Learned & conducted manual and automated software testing (UAT) using Katalon
- Led QA testing and promptly reporting findings for swift development team action.
- Enhanced customer experience (CX) through journey mapping, identifying gaps across all touchpoints
- Led IT audit activities, ensuring adherence to IT national and international standards
- Performed robust Access Right Management controls on all banking software, ensuring strict adherence to ISO and SOC standards
- Collaborated with external auditors to conduct comprehensive compliance assessments of banking security measures
- Effectively reported audit results, including recommendations, to upper management, fostering transparency and facilitating informed decision-making
- Improved incident response and strengthened IT risk management framework
- Managed IT change activities with data analysis techniques, reducing errors, ensuring compliance, and improving efficiency