Sarah Alghamdi, complaint handler roler

Sarah Alghamdi

complaint handler roler

Solexplus

Location
Saudi Arabia
Education
Bachelor's degree, English literature
Experience
1 years, 7 Months

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Work Experience

Total years of experience :1 years, 7 Months

complaint handler roler at Solexplus
  • Saudi Arabia - Riyadh
  • December 2019 to April 2021

was a costumer service associate in Huawei project
Helped the costumer with any technical inquiry about Huawei Devices
Promoted after 3 months in working in the customer service section to being a complaint handler ruler; Which was handling all the complaints from the costumer and helped to give the best solutions.

teacher assistant at King Abdulaziz University
  • Saudi Arabia - Jeddah
  • March 2018 to April 2018

Helped Teaching for to the preparatory Girls in King Abdul-Aziz University, also translate a whole workshop to the non-native speakers in the university.

Education

Bachelor's degree, English literature
  • at King Abdulaziz University
  • May 2018

University: King Abdul-Aziz University, faculty of Art and Humanities, Jeddah. Saudi Arabia. studied the European Languages. Graduated with a 4.06 Out of 5 GPA on May 2018 Focus area: English literature

Specialties & Skills

Social Skills
Fast Learning
Hard Work
Responsibility
Time management skills
Able to work under pressure.
Able to work in the team spirit.
Microsoft Word
The ability to use Computer and internet.
time management
teamwork
negotiation
problem solving
customer value management

Languages

English
Expert
Arabic
Native Speaker